Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 1. Researching and describing theories:.......................................................................................1 Reflecting on the ways understanding theories and legislations can inform best practice in developing relationships as well as partnership working............................................................2 2. Reflecting on the ways personal attributes, skills addition to traits supports own role to establish relationship as well as partnerships. Reflecting on partnership or relationship with company, external agencies, other professional and families......................................................3 3. Reflection and evaluation of own working relationship and what can be improved...............3 4. Reflecting on impact of partnership working on integrated work model which supports positive results.............................................................................................................................4 5. Reflection and evaluation of own approach to partnerships and identification of career pathways with the partnerships....................................................................................................5 6. Reflection and evaluation of performance when supporting others through challenging situations......................................................................................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................7
INTRODUCTION Concept of partnership is delineated to an agreement among two or more people or business ventures for working together (Paul, Curran and Tyler, 2017). In a business concern, partners engrosses shard vision together with commitment for performing practices together with the hope of bringing real addition to sustainable advantages to poor as well as marginalised. To understand management of partnership approach in adult care, Caremark is selected organisation that provides health and social care services for adult care in UK. The entity provides caring home care services to adults in community that needs additional help for continuing living as independent individual as possible. The paper covers research and description of various theories, reflection on personal traits and skills of the role to establish relationships and partnership with organisation and others. It also includes reflection and evaluation of working relationship, approaches of partnership along with self performance while supporting others in challenging situations. MAIN BODY 1. Researching and describing theories: a. John Adair’s (1973) model of interdependent functions of achieving tasks John Adair model was propounded in 1973 which is action centred leadership approach that provides wider blueprint about leadership as well as management to attain tasks. The model isbasedonthreecirclesdiagramwhicharecoremanagementresponsibilitiesincluding managing individual, managing team and achieving the tasks (Heath, Farre and Shaw, 2017). The model encourages for adapting extremely well for demands associated to modern business management. At the time, when people applies the model in their work environment, they thinks for aspects of performance that are essential for success on pertaining situation as well as incorporates local relevant factors for developing own interpretation. The model proposes that for being an effective manager or leader, it is important to have command on making use of three aspects. In Caremark, managers or leaders that maintain schedule of care workers to provide adult care apply to model by taking into consideration all the responsibilities for achieving tasks, managing group and managing individuals. b. Tuckman (1965) four stages of team life 1
Bruce Tuckman have established the Team Development Model in 1965 for assisting explanation of four stages to develop team and behaviour. The four stages of team life are “Forming, Storming, Norming and Performing”. In stage of Forming, team meets as well as learns for opportunities along with challenges so to agree on objectives in order to begin for tackling the tasks. Another stage is Storming wherein team initiates for sorting itself out in order to gain trust of each others. In this stage, lack of agreement, compromises and faction occurs among team members (Rogers and Parkinson, 2018). In Norming stage, team members resolves disagreements together with personality clashes for greater involvement, co operation, etc so to become responsible for success of goals of the group. The last stage is Performing in which work with set norms and established roles to attain common objectives with the hope of reaching an unexpectedly high success level. To develop a team, professional managers or leaders of Caremark considers all the stages for effectiveness. c. Belbin’s team role theory Belbin theory was defined by Dr Meredith Belbin after undertaking considerable research about the ways people work collectively in teams. Belbin team role theory says that effective teams should posses some key roles to fulfil. The theory says that there are nine roles that requires to be occupied within a team. Nine roles are classified into action focused, thought focused addition to people focused roles. Within action focused, roles fulfilled by team members includes shaper, complete finisher and implementer. Likewise, plant, monitor-evaluation and specialist are part of thought focused team roles(Seeley and Lindeke, 2017). Similarly, people focused team roles includes team worker, resource investigator and coordinator. In Caremark, entire team have roles for providing effective adult care across UK and surrounding areas. Reflecting on the ways understanding theories and legislations can inform best practice in developing relationships as well as partnership working Understanding theories and legislation act as guidance for performing best practice to develop relationship along with partnership working (Clausen, Cummins and Dionne, 2017). I have collected and analysed certain theories including team development theory, Belbin theory and hence forth together with legislation such as Data Protection Ac t, 2018, Equality Act, 2010, Mental Capacity Act, 2005, etc so to gain about best practice that is essential for devising relationship and partnership working. Within Caremark, the theories and legislation could help 2
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me to better realize complex behaviours of people in a team together with the ways social environment influences livings with problems of vulnerable adults. 2. Reflecting on the ways personal attributes, skills addition to traits supports own role to establish relationship as well as partnerships. Reflecting on partnership or relationship with company, external agencies, other professional and families Working at a role of Manager in Caremark, I believe that personal skill, trait and skills supports my job role for establishing relationship as well as partnership with others. As a manager, my skill set includes numeracy skill, problem solving abilities, decision making abilities, communication skill and numeracy skills. According to me, I have traits such as building work culture of mutual trust, handling pressure well, communicating honestly, opening to innovative ideas, rewarding good work, managing performances and passionate for success that guides me to develop and maintain effective relationship at workplace and good partnership with other businesses providing similar adult care services (Petersson and Lennerling,2017). Also, my personal attributes like being responsible, taking right decision at right time, showing managerial courage, inspiring others, having political sense, showing emotional intelligence and being solution oriented directs my role for building effective relations and partnership to foster my career along with providing care related services to adults or old aged vulnerable people. My relationship with organisation that is Caremark is effective or excellent as I oversee convergence as well as strategic partnering with executive together with senior leadership to help the business to continue strive for development and growth. There is mutual level of respect betweenmeandorganisationalworkerswhichendsinofferingmoresupportandhigh performances to meet needs concerned with adult care. It have been evaluated that there are certain situation in which my roles and responsibilities are questioned where my relationship wirth the company gets hampered and I feel like not part of the institution. Other than organisation, I have build and managed healthy relationship with external agencies, other professional and families as I discuss them about all cases prior taking any decision and also focus in their suggestions so that adequate working are performed to meet their all types of requirements or demands. 3. Reflection and evaluation of own working relationship and what can be improved Working relationship can be termed to relationship among individual who interact due to occupation and maintains level of cooperation in sufficient manner in order to permit completion 3
of working promptly and efficiently. In context to my working relationship as manager in Caremark are effective as good working relationship benefits in generating higher innovation and creativity level at occupation place. It have been evaluated that working relationship have improved my abilities for emphasising towards opportunities despite of spending energy to deal with issues or complexities in poor wok relationships. Good working relationship are essential as they are closely linked with better customer engagement along with increased profit (Dartington, 2018). My good working relationship with Caremark leads to make employees motivated, engaged and influenced for complex tasks to be completed on time. Key attributes of my effective working relationship are trust, respect, open communication and inclusion. In my working relationship, there are certain things that could be improved with time. I can improve my commitment towards adult care by willingness for working on complexities and planning future with top authorities through clarifying and protecting business boundaries. I believe it can take persistence along with hard work, but can be improved. Also, the ways in which surveys are conducted, team meetings are hold and one on one meetings with people are organised can be improved for encouragingworking relationshipstogetherwith showing manpower that I care for what I have said to them as well as what they have to say (Seow and Bainbridge, 2018). 4. Reflecting on impact of partnership working on integrated work model which supports positive results Integrated work model is centre to make real differences in lives of people that are employed at workplace (Zamoscik, Godbold and Freeman, 2017). In health and social care business, integrated work model supports professionals and practitioners working together effectively so to put adult care at centre, fulfilling needs of vulnerable and improving their quality of live. In Caremark, integrated working model is widely preferred by me as it involves improves enjoyment along with well being of working lives. In partnership, integrated working model impacts positively as it enhances knowledge together with understanding of roles of professionals in other companies, requirement of families along with availability of range of adult care that leads to positive outcomes. At the time when managers of business concerns work successfully in integrated aspects then they perform with effectiveness as it generates trust, pools expertise along with resources, fosters learning, tackles common issue and avoid duplicate working that are positive results of the model. 4
Partnership working of integrated work model within Caremark impacts favourable to support positive outcomes as all aspects associated to adult care are fulfilled with cost effective ways.Itresultswellconnected,efficienttogetherwitheffectivecarewhichfocuseson accounting and organising health and social requirements of people. Managers with the approach generally are able to increase patient satisfaction, improving perceived quality of care, etc that are supported in partnership working to achieve all identified objectives on time. Integrated work model in partnership working have supported my practices for accomplishing positive outcomes related to patient satisfaction, access to services and quality of care (Chibanda, 2017). It have enabled me about distinct services in order to join forces with the aim of preventing issues occurring at first location and supporting employees for delivering adequate care, families with additional requirements as well as assisting for securing improved outcomes in health and quality of living. 5. Reflection and evaluation of own approach to partnerships and identification of career pathways with the partnerships I have analysed that there are different types of approaches to partnerships that is significant for successfully and correctly performing partnership activities. Partnership play crucial role in increasing or developing individual performance as well as timely accomplishing desired goals and objectives. I have determined that Collaborative approach partnership is most significant and effective approach for me as it will assist me in successfullyorcorrectlyconductingvariouspractices.Thistypeofpartnershipis dependent on participation of more them two parties in which both agrees to share knowledge, finances, people as well as other resources (Nolte, 2017). I have analysed that collaborative approach will help me in conducting required set of practices in more significant and effective manner along with this it supports in accomplishing desired goals. I have identified that this will helps in enhancing career pathways. Through considering collaborative approach of partnership I will be able to take correct and more accurate decision that will lead to have direct impact on my overall future performance. This is significant for increasing or enhancing my skills and strengths along with this I will be able to overcome with issues and problems. My career pathways will be more clear with collaborative partnership approach as this will assist in providing proper guidance and direction to successfully conduct required set of practices. 5
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6. Reflectionand evaluationof performance when supporting others through challenging situations I have determined that I have performed well as I was able to support others through challenging situation. I have various skills and capabilities that is effective in order to correctly and accurately perform required set of practices. I have analysed that I have contributed my full potential and abilities in order to solve others issues and problems. There are number of issues and problems faced my other member and I have support them to deal with the critical situation. In order to support other member in the challenging situation I have focused on identifying and analyse the issues as well as provide appropriate solution that assist in dealing with the problems. I have considered different methods and techniques while supporting others (Ris, Schnepp and Mahrer Imhof, 2019). I am able to develop better and effective relationship with other due to my strong communication capability. Because of effective and strong communication skills I able to to convey message to other in more accurate manner as well as able to understand others issues properly. This has assist me in performing well as well as carry out required set of practices in more significant and accurate manner. I have analysed that I am able to motivate others as well as encourage them to deal with issues or challenging situation. I have provided direction to other team member when they are in critical situation and not able to find solution to deal with the problems. I am able to perform well while supporting or encouraging other through the challenging situations. CONCLUSION From the discussion, it have been concluded that partnership can be defined to a formal arrangement via two or more parties for managing together with operating a venture along with sharing profits. Partnership working within health and social care bring separate companies together for pooling expertise, resources as well as sharing powers to deliver best care to vulnerable. Key objective to manage partnership is to increase quality addition to efficiency of service provision. People or medical practitioners share certain traits including some sort of personal stake, similar ethos and system of belief, respect along with trust among partners, commongoal,workingforreasonabletimeperiodaswellasmutualunderstandingof 6
contribution of each. Theories such as John Adair’s model of interdependent functions of achieving tasks, Tuckman four stages of team life and Belbin’s team role theory provides a way for informing best practice to develop relationship with partnership working. Personal attributes, skills and traits supports role of manager in healthcare to establish relationship as well as partnership. Working relationship helps manager to reduce turnover associated expenses and develop career by building trust. Food relationships at workplace and with partners results in higher satisfaction of practices, better sense of working with full potential and challenging ideas in productive addition to constructive aspects so that people become more willing in order to share solutions for adult care. 7
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