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BSBADM506 Manage Business Document Design and Development Student Name: Bikramjit Singh

   

Added on  2021-04-17

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Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No:110080 | CRICOS No: 03520GAssessment Cover sheet BSBADM506Manage business document design and developmentStudent name:Bikramjit SinghStudent number:FL170561Declaration:I declare that:Thisassessmentismyownoriginalwork,exceptwhereIhaveappropriatelycitedtheoriginalsource.Thisassessmenthasnotpreviouslybeensubmittedinthisoranyothersubject.Forthepurposesofgrading,IgiveFrontierEducationthepermissiontoauthenticatetheassessment,includingcommunicatingacopyofthissubmissiontoacheckingservice(whichmayretainacopyoftheassessmentonitsdatabaseforfutureplagiarismchecking). This assessment is my own work I have retained a copy for my recordsSignature:Bikramjit singhDate:3/18/2018An electronic signature is any method which applies a “signature” to an electronic message. This may rangefrom the typed name of the sender to an image of the handwritten signature of the sender.Assessor use: AttemptCompetentNot Yet CompetentDateInitialNYC23/03/18Final/ /Assessor name:Suruchi TakhtarAssessor SignatureDate:23/03/18Name: BSBADM506 AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student Assessment—————————————————————————————————Submission Record Student CopyBSBADM506- Manage business document design and developmentStudent NameBikramjit SodhiStudent I. DDate:Frontier Education Representative Name:Suruchi TakhtarFrontier Education RepresentativeSignature:StakhtarDate:23/03/18Notes to Students:Student Assessment You are required to complete each task in the student assessment and return it to your Trainer/Assessor by the due date. Please ensure you complete the front cover sheet prior to submission.You are required to: Read through and follow all the instructions provided Ensure that you tick, sign and date the student declaration Submit your assessment to your Trainer or directly to the Student Learning Management System (LMS)2 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student AssessmentACTIVITY 1: MULTIPLE CHOICE INSTRUCTIONS Each multiple-choice question has four responses.You are to answer all questions.1.A hospital is developing templates for their patient records system. The various documentsare accessed and/or used by medical and administrative staff, patients and their families.What are two general organisational requirements the hospital has established for designand production of these documents?Standardisation and consistency across all production methods and documentlayouts.Document design meets organisational strategic and business planning requirements.Documents are tailored to meet individual employee job roles and customerservice outcomes.Information is able to be entered easily by users and stored in an accessiblelocation. 2.The hospital has well-established document and record management policies andprocedures. How will they aid document design and production?They establish clear guidelines for levels of document security, dissemination of patient information, formats for patient records and describe production processes.They identify when, where and how documents are used, storage requirements and restrictions and version control processes. They define organisational terminology used in patient records, establish legislative requirements and describe scenarios documents are to be used in. They provide step-by-step procedures for document use which guidesformatting and content standards.3 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student Assessment3.Patient records must comply with a range of legislative requirements. How do theprovisions of privacy and freedom of information legislation and regulations impactorganisational requirements for storage and dissemination of patient records?Privacy legislation requires patient records to be secured in locked filingcabinets while freedom of information ensures patients and their families canaccess personal records. All medical and personal records for a patient must be held in patients’ rooms ornursing stations so they can access them at any time.Both legislations require the hospital to develop control documentation so staff can monitor the use, storage, dissemination and destruction of patient records.Patient records must be stored securely, access restricted and have processes in place controlling dissemination of records and information to others. Correct4.What is one technique you can use to identify what documents are currently used in theexisting patient records system and require templates?Ask employees who currently use or maintain the records system. CorrectInvestigate types of patient records online.Discuss document and information needs with patients.Survey all medical and administrative staff.5.Maintaining the new, updated patient record system might be beyond the capabilities ofthe hospital’s current information technology. What basic capabilities do you need toinvestigate?If existing internal and external storage devices have the capacity to store documents in all types of formats.If the existing computer hardware and software applications are able to process,display, operate and store the documents you plan to develop.If current hardware and software systems have the ability for users to access, update and store documents via the internet when not physically at the hospital.4 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student AssessmentIf system upgrades are available, at what cost and installation times so you can make recommendations to the Board.6.Which statement best describes the general capabilities and applications of wordprocessing software?It is used to create visual communication documents that use graphics and images as well as text.Text, images, information and other content are inserted into slides that are displayed as a slide show.Information and data is displayed and manipulated in rows, columns and cells. Itanalyses data by applying preset or user-defined formulas.Uses features such as text editing, basic desktop publishing and language checking and correction to create and edit documents. Correct7.What external sources of expertise are available to help you identify organisational andinformation technology requirements?Administration staff, other managers, software support staff.Government advisory bodies, health industry employer associations and medicalspecialists.Software and hardware suppliers, graphic designers, health industryconsultants. External users such as clients, patients, customers, suppliers, medical practitioners. 8.What are three expenses you need to identify at the planning stage of the documentdesign and development process?Payroll, purchases and service providers. CorrectRecruitment and labour, information technology and printing.Computer system hardware and software purchases, upgrades and training.Fees and charges for external service providers, consultants and contractors.9.Which of the following are examples of organisational standards that must be establishedfor documentation?Quality controls, record management, output processes, design elements.Design tasks, layout options, production timelines, style guides.Software capabilities, user interfaces, access and security procedures.Language, images and graphics, production processes, security.5 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student Assessment10.What is the role of an organisational style guide?It establishes document design and content rules and standards which can beapplied across an organisation and within a document. It assigns formatting standards to all types of documents; across all software packages they are developed in.It defines an organisation’s corporate image by enforcing consistency in the useof images, logos and document layout.It guides employees in the correct use of document templates to ensurestandards are met consistently across the organisation.11.The document design process consists of three stages: design, development andproduction. Which of these tasks is completed in the development stage?Researching existing documentation and creating the first draft.Proofreading and producing the final draft. CorrectProducing template masters and variations. Reviewing and revising the first draft, confirming formatting.12.How does using a suite of software applications from the same developer (e.g., Microsoft,Apple, Google) aid design and development of templates?It is cheaper to purchase and use software from the same suite as it reducesstaff training and ongoing printing costs.They offer pre-developed templates which don’t need modification and can be implemented immediately by the business.Applications from the same suite are integrated, allowing automatic transfer offormatting and design standards between different types of templates.Completion of design tasks is faster and easier due to consistency interminology, layouts, functions and toolbars. 13.What are two easily accessible external sources of assistance you can use if you encounterdifficulties when completing design tasks during template development?Employees and others who currently use the software application.Information technology help desk and hardware supplier.The application’s help facility and online support services. Expert consultants and other IT service providers.6 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student Assessment14.A hospital is developing templates for all documents in its patient records system. A factorin the design process is the document’s general and specific purpose. What is the purposeof a Patient Consent Form signed by patients prior to undergoing any medical procedures?To detail legal and legislative terms, conditions, rights and responsibilities, andrecord decisions and agreement. To gather patient data, statistics and personal information, and detail legislativestandards relevant to the patient and hospital.To instruct patients on their rights and responsibilities prior to and after amedical event.To confirm patient agreement to all hospital rules, regulations, standards andprocedures.15.Alignment and proximity are two basic design principles used to enhance the appearanceand readability of a document. How do they do this?They create connections between elements in a document, leading to a moreordered and organised design. CorrectThey ensure consistency in the appearance of design elements by aligning themwith margins, page, cell and text box borders.By aligning text, images and graphics in structured, ordered patterns withsimilar topics clearly linked by proximity to each other.By balancing and repeating elements of the document in an ordered pattern tocreate an easily accessible format.16.What is white space and how does it impact readability and appearance?It is the space around, above and below text characters. If individual charactersare too close, text is harder to read and documents look cluttered.It is the blank space around document design elements. It makes documentsmore visually appealing and focuses the reader’s attention on its contents. White space is the area between an image or graphic and surrounding text. Theamount of white space determines the size and amount of text on a page.White space is used to balance design elements in symmetrical patterns so thedocument looks organised, ordered and linked to related topics and information.17.The hospital is in the testing phase for their Patient Consent Form template. They want tocomplete other tests to identify any issues before field testing it. Considering the purposeof the document (as identified in Q4), which method would provide relevant feedbackStress testing in abnormal situations.Checked by the relevant government body (e.g., Department of Health)Checked by an external graphic design company.Evaluated by their expert legal advisors. Correct18.Testing feedback has indicated some of the wording in the Patient Consent Form templatemust be revised to meet legal and organisational requirements. What is the process foramending the template?7 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

Frontier Leadership Pty Ltd trading as Frontier Education | ABN: 71 141 901 975 | RTO No: 110080 |CRICOS No: 03520GBSBADM506 - Student AssessmentReturn the template to Stage 1 of the production process, make all necessarychanges and complete all other stages and steps in the process.Make amendments to the template, finalise template masters and commenceimplementation procedures.Make amendments, proofread changes and test the template again to ensure itmeets requirements and standardsComplete all other testing processes, return the template to Stage 3 of thedocument production process, make all necessary changes and finalise templatedesign.19.What is a macro and why are they used in document design and development? A series of instructions that perform complex functions or calculations inspreadsheet and word processing applications to reduce the number of usererrors.A single instruction that automatically completes a series of instructions at thesame time to automate repetitive tasks and improve document usefulness. A range of icons that allow developers to easily perform complex image designtasks in presentation slides and desktop published documents. An automated process that can be embedded into templates to ensure userscannot change formatting, layouts and styles without appropriate approval.20.How can the advanced word processing function ‘form fields’ improve the usefulness of atemplate?Form fields import data from other documents into the template. It speeds updocument creation and reduces errors by using pre-tested material.Form fields are pre-formatted text boxes that document users fill in to gainaccess to other advanced template design features.Form fields identify what type and where document users must enterinformation, ensuring accurate, appropriate data is gathered. CorrectForm fields use tick boxes, rating scales and true/false responses to indicateresponses to preset questions in surveys and tests. It speeds up completion andensures responses to all questions.21.A hospital is developing templates for all documents in its patient records system. Onetemplate is a Patient Consent Form. It details legal rights, responsibilities, obligations andwaivers and is signed by patients prior to undergoing any medical procedures. Which twoadvanced functions would be used to automate certain features in this template?8 | PageName: BSBADM506 - AssessmentVersion:1.0LastReviewed: March 2017

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