Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 1. Utilisation of business plan for determining requirement of operational planning...............3 2 Evidence of consultations with stakeholders...........................................................................3 3. Operational plan For Office assistant company....................................................................4 TASK 2............................................................................................................................................4 1. Human resource requirements................................................................................................4 2. Recruitment and selection process of an organisation...........................................................5 3. Recruitment strategy..............................................................................................................5 TASK 3............................................................................................................................................5 Resource plan.............................................................................................................................5 TASK 4............................................................................................................................................6 1. Review strategy for monitoring the performance of operational plan..................................6 2.Template for recording performance of the plan.................................................................6 CONCLUSION...............................................................................................................................7 REFERENCES...............................................................................................................................8
INTRODUCTION Operational plan is basically a document which defines the different activities which are required to be executed in order to drive an organisation towards accomplishment of desired business objectives. It can also be referred to as short term highly detailed plan which is created by management for accomplishing desired tactical objective. An effective operational planning is important for smooth functioning of business. The report will include the operational plan for office assistant company. Business entity offers electrical equipment, office furnitures etc. Report will have focus on identifying the need of operational planning. Study will emphasize on analysing the recruitment as well as selection procedure of an enterprise. TASK 1 1. Utilisation of business plan for determining requirement of operational planning. Thebusinessplanconsistsofthestrategicobjectwhichassistsmanagementin determining the need of operational planning. In context ofOffice assistant organisation , business plan of an enterpriseconsist of strategic well as tactical objectives which has assisted an enterprise in de terming the need of operational Plan (Cormier and Kannen, 2019.). 2 Evidence of consultations with stakeholders NamePositionNature of consultationMethodof consulation John smithDirectorFormalVerbalandwritten consultation Mr. senManagerFormalVerbal Ms SamanthaLeaderFormalVerbal Mr . SimonEmployeeInformalVerbal Mr. Johnstore managersFormalVerbal
3. Operational plan For Office assistant company Business gaols:The business goal of office assistant organisation is to increase salesby ten percent by 30thjune 2019. Organisational objectives : The business objective of office assistant company is to expand services within 12 months., Strategies:In context of office assistant company, manager in an enterprise has given store manager with advice to develop and implement operational plan which will assist firm in increasing the sale (Zhu, Lee and Cegielski, 2018). Key actions :The key actions which will be taken by store manager in office assistant organisation includesThe expansion of services to include graphic design services, Acquisition of additionalprinter, photocopier and delivery van to provide for the increase in sales, Reorganisation of fixtures and fitting within the store to make space for the new equipment. Key performance indicator :Increase in sales and profitability can be considered to be as key performanceindicatorwhichwillusedbymanagerinanorganisationformeasuring performance. Contingency plan : Risk RiskLevel of effectConsequencesMitigation Shortageofhuman risk HighHindrancein operationalactivity which might also lead todeclinein productivity. Proper human resource planning TASK 2 1. Human resource requirements In context of office assistant comp[any the human resource requirements areTen full time employees.In addition to this, the other human resourcerequirements are skills and knowledge which is required to perform roles and responsibilities in systematic manner.An individual applying for the job in office assistant company need to have product or service knowledge (Modarresi, Xie and Singh, 2018). In addition to this, they are required to Formal
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graphic design qualifications for 4 FTE.The abilities which are required to be posses by an individual applying for the job in office assistant organisation includes numeracy, customer service , an effective communication skill, graphic designing etc. 2. Recruitment and selection process of an organisation The recruitment policy developed by human resource manager in office assistant firm is applicable to support office and employees working in different stores across Australia. The recruitment procedure of office assistant company includes the following : ï‚·Development of Job description: Human resource manager on office assistant preparers the job description to posted. ï‚·Advertisement of vacancy : ï‚·Short listing of candidates : ï‚·Execution of interview procedure. ï‚·Testing ï‚·Reference check. 3. Recruitment strategy In context ofoffice assistant, human resource manager in an organisation canconduct external recruitment, as it will assist them in getting the pool of candidates from which they can select the one who is suitable for specific job role (Setty, Loret and Bartram, 2018). Formal interview procedure can be executed by human resource manager for judging the knowledge as well as assessing the skills of an individual who has applied for the job. Apprenticeship program or online training can be provided by human resource manager to employees. TASK 3 Resource plan ResourcesCurrentmethod of Acquisition Recommend methodof acquisitions Reasonfor advisingchange inacquisition method Stakeholders comments Human resourceInternal recruitExternalAs By performing
recruitmenttheexternal recruitment company can get pool of candidate from which it can selectedthe talented people. FinancialLoans from bank andfinancial institutions Self- fundingSelf fundingor raising the funds fromtheequity willhelpan enterprisein eliminatingthe extra charges. TechnologicalBuyingUp gradationupgradationof the technology is less costly . TASK 4 1. Review strategy for monitoring the performance of operational plan. Contact feedback is the best technique which can utilised by operational manager in office assistant organisation in order to monitor the performance of operational plan. In addition to this, operational manager in an organisation can set the goals or benchmarks as this strategy will provide them an ease in measuring actual performance with that of budgeted (Trojanowska, Varela and Machado, 2018). 2.Template for recording performance of the plan Things to be reviewed Timeof reviewing Methodfor assessment Personwith whom Reasonfor consulting Methodused for
consultation will be done with themconsultation Performance of employees Every year360 degreeTeam, leadersAsteam leaderswork closelywith employees. Verbal as well aswritten consultation. Performance ofoperational plan QuarterlyFeedbackOperational manager Astheyare responsible for managing activitiesof peoplein operational department Verbal consultation. CONCLUSION It has also been concluded from the above that development of an effective operational plan is very much essential for smooth functioning of business. The other things is that the growth of an enterprise is completely based on the operational activities of firm. It has also been concluded from the study is that an effective operational plan can assist an enterprise in accomplished of desired business objectives.
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REFERENCES Books and Journals: Cormier,R.andKannen,A.,2019.ManagingRiskThroughMarineSpatialPlanning. InMaritime Spatial Planning(pp. 353-373). Palgrave Macmillan, Cham. Zhu, S., Lee, K. and Cegielski, C., 2018. How supply chain analytics enables operational supply chaintransparency:Anorganizationalinformationprocessingtheory perspective.International Journal of Physical Distribution & Logistics Management.48(1). pp.47-68. Modarresi, M.S., Xie, L. and Singh, C., 2018. Reserves from controllable swimming pool pumps: Reliability assessment and operational planning. Setty, K., Loret, J.F. and Bartram, J., 2018. Assessing operational performance benefits of a WaterSafetyPlanimplementedinSouthwesternFrance.Perspectivesinpublic health.138(5). pp.270-278. Trojanowska, J., Varela, M.L. and Machado, J., 2018. A methodology of improvement of manufacturing productivity through increasing operational efficiency of the production process. InAdvances in Manufacturing(pp. 23-32). Springer, Cham.