Effective Employee Induction and Training

The assignment provides a detailed outline of the induction program for new employees at Target Australia. The program consists of four sessions: Introduction, Company Culture and Structure, Dealing with Customers, and Health & Safety Training. A checklist is also provided to ensure that all necessary steps are taken during the probationary period. The assignment aims to ensure that new employees are well-prepared to perform their roles effectively and safely within the company.

Manage recruitment selection
and induction processes

Table of Contents
TASK 1......................................................................................................................................3
TASK 4......................................................................................................................................8
REFERENCES...........................................................................................................................9

TASK 1
 Introduction
Target Australia is a private limited company which is a departmental store chain in
Australia. The firm is operated by the Wesfarmers group. The company acquires many stores
all over the country, and it basically operates in 125 targeted country stores and 184 stores in
Australia. It has been observed that in case of retail store it is necessary that the workers are
provided with the effective induction programme for successfully achieving the needs of the
consumers (Viljanen, 2018).
 Policy statement and objectives
For increasing the efficiency of the employees within the company, induction programme can
be very effective in it. It is also said that employees must have understanding regarding the
health & safety methods within firm. Therefore, the induction program seems to be very
important for a maintaining a long term relationship with employees (Billot and King, 2017).
INDUCTION PROGRAM
 Program outlines with session titles, facilitators, location, times, methods of deliver
Session 1 Introduction In the first session the staffs
will be introduced inside the
company. In this session the
overview and welcoming of
all the workers will be
conducted.
Session 2 Company’s culture and
structure
Organisational training will
be provided on the structure
and the culture. Employees
will be communicated about
ethical code of conduct
along with the policies of
the company.
Session 3 Dealing with customers Training will be given to
the employees in terms of

dealing with the patrons.
Session 4 Health & safety training Health and safety measure
training will be provided to
them.
 Toolkit
The new workers will be helped in creating smooth transition in Target Australia and thus
this induction toolkit will be used for rising the competence and effectiveness of the
procedure (Srimannarayana, 2016).
Induction process map
Induction rules
Clues and tips for effective induction
Welcome booklet
Projectors, chairs, and DVD players
 Checklist
Introduction: the outline of the employees within the entity.
General material: provisioning of data to the staffs concerning the Target Australia.
Code of conduct: refining the employees about the codes of conduct
Health & safety: making employees educate on the accident informing procedures, first aid
locations, medical facilities, fault and hazard.
Alertness of conventions and procedures: HR actions and policies, departmental purposes and
primacies, local protocols and procedures in regard to the job roles and obligations.
Review Induction: the progress and the performance of the induction programme needs to be
reviewed.

 Evaluation form
During the first few weeks of starting work
Good Adequate Unsatisfactory
First day work
organisation
x
Provisioning of
information by
department
x
Overview of
department
x
Overview of
responsibilities
x
Key processes of the
company.
x
INDUCTION TRAINING AND SUPPORT
This is one of the significant area of the induction programme. Under this, workers are given
the required training in order to operate smoothly (Burt, 2015).
Objectives based on organisational policy The key objective of the Target Australia is
to uphold harmony within the firm and
provide high quality service to the clients.
One of the aims of it is to rise the market
share of the company.
Training tasks The personnel will be asked to perform trial
facility of service with the workplace staff.
List of staff and methods for training staff There are numerous methods that will be
used for training the workers or the staff.
Hands-on training will be employed by the
company to the employees.
Checklist for facilitating training

Training checklist Check
Agenda x
Schedule of the training x
Materials requirement x
Selection time x
 Training evaluation form.
Agree Neutral Disagree
Clear description of
objectives of
training
x
Effective
communication &
interaction
x
Tools used were
helpful
x
Time was enough x
Process training was
effective
x
OVERSEEING OF PROBATIONARY
The probation is termed to be the key function for certifying that the employees appreciate
that their parts and responsibilities inside the corporation (El-Shamy, 2016).
 Objectives based on organisation policy
The employees will be kept in a trial period for 1 month and then their performance
will be assessed and decision wants to be made.
 Probation procedure
The trial procedure contains the performance appraisal of the staffs for the month.
Throughout the probation time each and every worker will be judged using fair and reliable
agenda. After the completion of probation period, Target Australia need to take conclusions,

whether the candidate will be confirmed for their selection or not (Samosamo, Marais and
Joubert,2014).
 Checklist of procedure
Probation checklist Check
Agenda
Timetable of trial
Formation of standards
Influence of not meeting the morals
Probationers engaged in the procedure
Written report probation
 Probation process evaluation form
Agree Neutral Disagree
There was well defined
explanation of the
objectives of the probation
x
Effective measures were
taken for the procedure of
evaluation
x
The workers were given
clear guidelines in terms of
trial
x
The used methods of
probation were enough
x
Was clear interaction with
employees
x
Methods used for
evaluation involved
unbiased measures
x

TASK 4
Based on the ratings provided by the employees, some have ticked the good in the box
of first day work arrangements and some have ticked the unsatisfactory in provision of
information by department. This states that the department will be informed and will be made
understand regarding how to provide information to the employees. Further, faces on training
evaluation form, some stated that the given time was not enough for them at the time of
training. Therefore, concerning this point extra time will be provided to the trainees. Some
demonstrated the tools used in training were useful as neutral. Hence, in future Target
Australia will keep in mind regarding which type of materials will be effective.