Management 1 Contents Introduction.....................................................................................................................................2 Case company synopsis...................................................................................................................3 Business structure and governance structure.................................................................................3 Environmental factors.....................................................................................................................4 Risk which the company face..........................................................................................................4 Business practices............................................................................................................................5 Functional departments..................................................................................................................6 Conclusion........................................................................................................................................7 References........................................................................................................................................8
Management 2 Introduction The report is prepared in regard to the companyOxfam Australia. In this report, the management of the business will be explained. The report is prepared so that analysis of the business structure and the governance structure of the company Oxfam Australia can be done. The performance of the company gets affected due to the environmental factors and decision making is also get impacted which will be explained in this report(Torabi, et al., 2016).In this report, the risk which was faced by the company will also be evaluated. The company has also adopted some business practices which help in taking the business effectively. The company also choose the functional department which will be explained in this report.
Management 3 Case company synopsis Oxfam Australia is the nonprofit organization which is the community-based aid which is made for the long term development projects. This organization is made to improve the lives of the people by responding to campaigning and emergencies. The main aim of this organization is to provide the social services to the disadvantaged people around the world so that the equal right and status can be spread around the world(Lis and Sharon, 2013).The company arranges the fund from the community donation. The company uses 73% of the funds on the development and the advocacy programs, 11 % of the fund is used in the administration and 16 % of the fund is used for promotion and fundraising. If there was some emergency response then 85% of funds are used in that purpose. Business structure and governance structure Oxfam Australia business structure includes the management team in which one chief executive is there and four executives are there. The staff and unit managers also support the business organization in each executive heads. The structure of the organization is divided into the functions and activities such as public engagement, international programs, operations and retail, and, finance and risk(Vaughan and Dessai, 2014).The structure of the company is supported by the associate directors who help in taking the effective decision of the company. The senior leadership team was comprised by assisting the management teamwork. The associate directors of the company include several persons such as director of the international program, Chief information officer, program effectiveness, human resource, and development, etc. The performance of the Chief Executive was assessed annually by board members considering the third party input. The governance structure of the company was established by the constitution in which the control and the management of the company and the affairs of the company are vested in the Board of Directors. Board of Directors of the company is responsible for the effective leadership and governance as they provide the strategic direction to the company(Chang, et al., 2011).The Board is assisted by the Finance, Audit and Risk Committee in the matters related to the risk management, financial conditions and the statutory compliance of the company. The director
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Management 4 members of the Finance, Audit and Risk Committee are Dennis Goldner, Ann Byrne, Lindy Tallis. Cooperated members of the company are Bruce Watson and Mark Pryn. The performance of the company was accessed in every two years and the external review of the company is done in every four years. Environmental factors There were many issues and impacts of the environment have seen in the company. Australia is a big and rich country so the infrastructure of the company is taken on granted. There were many negative impacts have been seen in the company due to the infrastructure such as road construction works, public transport strikes, etc.(Calma, 2009).For the development of the country, infrastructure is very important. The company has to go through with many issues in relation to infrastructure development. The company has taken main concern for the large scale infrastructure development. The common people get affected by the large scale infrastructure as it is the cause of the forced displacement globally. There were many people across the country who has to lose their homes due to the development of the public transport road. When Dams were created by the organization many people have to lose their homes and it created a negative impact on the company(Miglani, et al., 2015).There were many people who were dependent on their lands for natural resources, growing crops, and fish and for many social and cultural practices. There were many other environmental factors also which were affecting the decision making and the performance of the company such as due to the construction and operations results in the spread of the byproducts and pollution. When tailings and wastes are dumped then the pollution of the river system can be seen. Risk which the company face Donations are limited:The biggest risk which the company was facing was the lack of donation from the people. Generally, the people of Australia do not donate to those funds which are working for the social services to the disadvantaged people. Due to the lack of fund or donation, the organization is not giving the good services and they just help the people in emergencies and not in the later on the case(Fuentes-Nieva and Galasso, 2014).
Management 5 Only small markets are taped:The organization does not focus on any particular type of person they generally tap to the small markets only. The company cannot target a large sector pool. The company is mainly relying on the old donors so it is the biggest risk for the company as if they stop giving the fund to the company then it is difficult for the company to operate the functions. Not giving premium services:If there was a lack of fund or donation from the people than the organization will not be able to serve the premium services. The company will not be able to provide the infrastructure facilities, the environment free from the pollution and many other issues if there was a lack of donation(MacNaughton and Hunt, 2011).There were several reasons due to which the performance of the company is getting declined. Business practices It is the ways through which the business is performing its functions so that the organization can run cost-effectively. Oxfam Australia adopts the people business practices as this organization is not made for earning the profit. This organization is built so that social services can be provided to people. The main aim of thecompany is to make the status of everyone equal and to help the person in dome emergency. This organization is made for the benefits of the people who run through donation. There were many business practices are done in the organization such as improve the skills of the workforce for the improvement and the development of the people. They have improved the quality of the infrastructure and also reduce pollution from the environment(Roche, et al., 2019). The business practices of the company are to stay committed towards the goals and they adopt the sustainable practices for the effective cultural environment. The organization has made a commitment to the people that they will make the infrastructure better and always be available at the time of emergency. The company has constantly reviewed the performance of the employees so that a good working environment can be maintained and the development of the country can be done.
Management 6 Functional departments Oxfam Australia has the customer services functional department. The company is also engaged in the operations functional areas as it operates all the functions of the company. The main aim of the company is to provide the social services and it is not made for the profit organization so `customer services functional department take care all the functions(Hwang, et al., 2016).This department helps in analyzing what services are needed for the development of the country and to whom and which areas the services are too served highest. The company works for the long term development projects so customer service department helps in managing the operations and work effectively. In this functional department, the major responsibility is to build a good relationship with the public by serving them the best. By giving them the premium services and by providing the facility of emergency cases, the organization has maintained, create and retain the relationship with the customers(Provan and Kenis, 2008).This functional department not only provides the best services to the customers but also give equal rights and status to everyone in the country. This organization provides the services to the world and responds to the emergencies which help in improving the lives of the disadvantaged people.
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Management 7 Conclusion From the above report, it is concluded that the business and governance structure of the company was managed and operated by the Board of directors of the company. The company has to comply and follow the rules and regulations which are mentioned in the governance structure. There were many environmental factors which were impacted the performance of the company such as infrastructure project, creating dams, etc. The major risk which the company has to face was the lack of donations from the country as they are serving the services for the improvement and the betterment of life. Sustainable business practices of the company have explained and customer services functional department is also analyzed in regards with the Oxfam Australia.
Management 8 References Calma,T.(2009).Ahumanrightsbasedapproachtosocialandemotional wellbeing.Australasian Psychiatry,17(sup1), S15-S19. Chang, Y., Wilkinson, S., Brunsdon, D., Seville, E., & Potangaroa, R. (2011). An integrated approach: managing resources for postâdisaster reconstruction.Disasters,35(4), 739-765. Fuentes-Nieva, R., & Galasso, N. (2014).Working for the Few: Political capture and economic inequality. Oxfam. Hwang, H. F., Chen, S. J., LeeâHsieh, J., Chien, D. K., Chen, C. Y., & Lin, M. R. (2016). Effects of HomeâBased Tai Chi and Lower Extremity Training and SelfâPractice on Falls and Functional Outcomes in Older Fallers from the Emergency DepartmentâA Randomized Controlled Trial.Journal of the American Geriatrics Society,64(3), 518-525. Ivers, R., Clapham, K., Senserrick, T., Lyford, M., & Stevenson, M. (2018). Injury prevention in Australian Indigenous communities.Injury,39, S61-S67. Lis, H., & Sharon, N. (2013). Protein glycosylation: structural and functional aspects.European Journal of Biochemistry,218(1), 1-27. MacNaughton, G., & Hunt, P. (2011). 21. a human rights-based approach to social impact assessment.New directions in social impact assessment: conceptual and methodological advances, 355. Miglani, S., Ahmed, K., & Henry, D. (2015). Voluntary corporate governance structure and financial distress: Evidence from Australia.Journal of Contemporary Accounting & Economics,11(1), 18-30. Provan, K. G., & Kenis, P. (2008). Modes of network governance: Structure, management, and effectiveness.Journal of public administration research and theory,18(2), 229-252. Roche, C. (2019). Oxfam Australia's experience of âbottomâupâaccountability.Development in practice,19(8), 1009-1022.
Management 9 Torabi, S. A., Giahi, R., & Sahebjamnia, N. (2016). An enhanced risk assessment framework for business continuity management systems.Safety Science,89, 201-218. Vaughan,C.,&Dessai,S.(2014).Climateservicesforsociety:origins,institutional arrangements, and design elements for an evaluation framework.Wiley Interdisciplinary Reviews: Climate Change,5(5), 587-603.