Management and Leadership Style - PDF
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Added on 2020-10-05
Management and Leadership Style - PDF
Added on 2020-10-05
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Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1. Various classical management theories and their applications in the company...................3P2. Identification of role of leader and different leadership style in context of service sectorindustry. ......................................................................................................................................4P3. Reviewing management and leadership style in specific service sector organisation. ........5LO 2.................................................................................................................................................7P4 Internal and external factors that influences management style of the company..................7LO 3.................................................................................................................................................9P5 Current management and leadership hard and soft skills providing evidences byorganisation.................................................................................................................................9P6 Discuss future management and leadership skills...............................................................11LO 4...............................................................................................................................................12P7 Compare and contrast different services industry...............................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONLeadership can be defined as the action of leading as well as managing people atworkplace. It can also be defined as art of motivating people to make their significantcontribution in accomplishment of desired business goals. An effective leader develops throughprocedure of self-study, training, experience and education. Leadership is considered to be asone of the crucial skill which assist an organisation in maximising the working efficiency. It alsoprovides firm an ease in accomplishment of desired objectives. In context of service sector, aneffective leadership is very much essential for driving firm towards success. Leadership isbasically a procedure through which an individual guide, directs as well as instruct and influencepeople to improve their performance at workplace.The purpose of the report is to understand the leadership concept in order to apply it inMarriott hotel. It is basically a multinational American company which has broad portfolio ofhotels. Business entity offers accommodation, food and lodging facility to customers. Study willemphasize on analysing the internal and external factors which influence management style aswell as structure in service sector. The hard as well as soft skills which are posses by leaders ormanager in service sector industry will be highlighted in the report.TASK 1P1. Various classical management theories and their applications in the company.Classical management theory is based on expression of employees. This is not takingactions and views of social requirements or job satisfaction rather than labour, centralized onleadership and decision making or profit maximization. This helps to solve the streamlinesoperations, enhance the bottom lines employees and also increase the productivity of Marriotthotel and employee (Bush, Bell and Middlewood, 2019). The manager of Marriott developproductiveness of the restaurant by analysing activity of employees. Management and leadershipare determined the essential part of the company that plays their vital role in achieving goals andobjectives of the company. Scientific management It is the process of one task that is considering ways and select one from them it is theone best aim of this management theory. This theory refers the principles in relations to build
understanding ways of peoples and select the one best mode and way to increase productivity. Ithas the various functions of manager for planning and controlling function of employees as theyare instructed. This help to improve the productivity and achieve goals and objectives ofMarriott. This restaurant manager can raise and increase their production with the help of thistheory and using it in their process because this process utilize intensive technology.Management and leadership, both are determined and analysis the essential part of the companythey play their important an effective role to achieve goals and objectives of the company. Bureaucratic managementit is the other classical management theory that views of management that's seen publicand private institutes and organisation. This theory is focused on the organisational structure bythe directing on the procedure of hierarchy and authority of controlling. Marriott hotel hasimplemented this theory to take action for their business by building a working relation systemthat is the worker for done their activities in an effective and correct manner (Thorpe, 2016). It iseffective and valuable for the company to attach good work for improving their services in orderto attract customers towards hotel. It is also maintained effective and valuable relations with thehotel's worker and administration of the restaurant. This theory is focused on divide labour inclearly determine hierarchy. Hotel manager can operate under the clarity refers the rules andregulations which have sets of impersonal relations. Management and leadership are determinedand analysis the essential part of the company they are playing their effective role in restaurant toachieve goals and objectives of company. Administrative theory The administrative theory is based on the seven principles which are most important forthe industry and its growth. Those are planning, organizing, training, commanding and controlthe functions which are follows by the Marriott hotel in effective manner. With the help of thismanagement is to make effective planning for manage their growth and productivity atorganisation. This help to improve profit and productivity of Marriott and build strong goodwillat marketplace. P2. Identification of role of leader and different leadership style in context of service sectorindustry.
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