TABLE OF CONTENTS BACKGROUND OF KELLOGG’s..............................................................................................................4 Why are GOALS AND OBJECTIVES IMPORTANT AND HOW THEY ARE ESTABLISHED............4 LEADERSHIP AND MANAGEMENT BEHAVIORS................................................................................5 GROUP AND TEAM BEHAVIORS............................................................................................................5 MOTIVATION AND PERCEPTION...........................................................................................................5 CONCLUSION..............................................................................................................................................6 2
TABLE OF FIGURES Figure 1. Kellogg's Logo.............................................................................................................................4 Figure 2. Global operating profit of Kellogg’s for 2017..............................................................................4 3
BACKGROUND OF KELLOGG’s Figure1. Kellogg's Logo (Source: Kellogg’s,2018) Kellogg’s is a US based multinational firm and has it’s headquarter in Battle Creek, Michigan. It is a part of food processing industry and involved in producing cereals, cookies etc. that ranges from snacks to frozen foods (Baron, Brouwer and Garbayo, 2014). Kellogg’s started its operations as a cereal company from 1906 and since then the firm is involved in making quality foods so as to make the world a healthy one. It thus focuses on two main areas being taste and goodness (Uncles and Singh, 2016). Its working is based on vision to enrich as well as delight the world by producing a set of high quality food items. Figure2. Global operating profit of Kellogg’s for 2017 (Source: Statista,2018) 4
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During the year 2017,globaloperating profitof Kellogg’s was 1.95 billion U.S. dollars (Statista, 2018).This was made possible by hard work put by the set of 33000 employees that work in company (Kellogg’s, 2018). Management further takes care of employees by providing them with a value based culture; instilling a learning attitude and making work more rewarding as well as satisfying. Emphasis is also given on concept of diversity and inclusion followed by increasing opportunities for employees through a set of well-defined training programs. The focus of present report is on analyzing team behavior present in finance department of company. Theneedhereisto assess leadership/managerial/group andteambehaviorsfollowedby discussing concept of motivation and perception. WHY ARE GOALS AND OBJECTIVES IMPORTANT AND HOW THEY ARE ESTABLISHED Michigan government has defined goals, as a set of general guidelines about what a person wishes to attain in the community. On the other hand, objectives are a set of strategies or implementation steps that aid in attainment of goals (Define Goals and Objectives, 2018). It is very essential to assess goals and objectives of business in order to keep employees focused in their work and help them attain increased productivity. Other than this,goals and objectives also aid in translating the mission and vision into reality. They also allow a person to get focused and give best in terms of work responsibilities(Cunha, Forehand and Angle, 2014). Goals and objectives can be established by keeping in mind what is required to be attained by the company in a given time frame. Along with this, they must also be SMART in nature wherein need is to fulfill criteria such as being specific, measurable, attainable realistic as well as within the time frame. LEADERSHIP AND MANAGEMENT BEHAVIORS Various kinds of leadership and management behaviors are seen in the supervisor at finance division of Kellogg’s Company. Adherence to a particular set of management behaviors depends on the situation which arrives while working. For example, if the work load is too much then autocratic leadership style is utilized where closed supervision and strict deadlines are given to staff members. In case there is an entry of new employees in Kellogg’s then democratic style is utilized so as to make them get comfortable with work environment (Hudsona and et.al., 5
2015).Laissez-fairestyle of leadership is also used on that senior staff member who does not require much supervision even during times of increased work load. Managerial team within all departments of Kellogg’s has some basic traits such as developing innovation and creativity spirit among the employees. This is done by seeking perspectives when a problem arrives in the department; suggesting new ways to complete work responsibilities among others. Management officials also believe that Kellogg’s is a place where innovation resides and where there is no stop to learning for employees within the company (Cunha, Forehand and Angle, 2014). GROUP AND TEAM BEHAVIORS There is an existence of formal as well as informal groups in the company. Formal ones are formed so as to accomplish the given task in hand such as preparing profit and loss statements; balance sheets among others. On the other hand, informal ones are formed between those team members who share common thinking (Jensen and Ronit, 2015). In order to accomplish the set goals and objectives of company, there is a use of group development model. These are inclusive of stages such as forming, storming, norming, performing and adjourning. Other than this, there is also an existence of conflicting situation within groups and teams which is handled by use of strategies such as accommodating, collaborating, competing as well as compromising (Carreno and Dolle, 2017). The company further focuses on the aspects of cross functional teams wherein people possessing different kinds of skill sets are brought together as one. MOTIVATION AND PERCEPTION Motivation is a very important aspect for employees of any company as it is concerned with why people do things in a better manner and what exactly drives them in that way. Kellogg’s has made use of different motivational techniques within the workplace because of which it has been named as top 100 best companies to work for. The staff members are always encouraged to speak positively about each other and they are required to have focus on their strengths. They also listen to each other and accept views that are shared by employees with respect to workplace setting (Uncles and Singh, 2016). Kellogg’s further makes use of scientific management concept and motivates the employees through cash alternatives which aids in increasing productivity and profitability. There is also a presence of Cornflex flexible benefits 6
programme that allows the employees to choose from a list of benefits. These include childcare vouchers, cash alternates, and discounted life assurance schemes among others. As per Maslow needs hierarchy, the company has also focused on fulfilling safety needs of employees by providing a safe and healthy work culture in order to prevent accidents (Cunha, Forehand and Angle, 2014). CONCLUSION From the above report it can be concluded that management in Kellogg’s company has adopted several strategies to manage employees. These are inclusive of motivational strategies such as Cornflex flexible benefits program; safe and healthy work culture etc. Other than this, management and leadership styles are also utilized by company such as autocratic, democratic andLaissez-fairestyle as per demand of situation. Focus is also given on developing innovation and creativity spirit in the staff members. 7
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