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The Role of Management and Operation INTRODUCTION

   

Added on  2020-10-05

14 Pages3885 Words125 Views
Management and operation

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Different roles and characteristics of a leader and a manager...............................................1TASK 2............................................................................................................................................3P2 Role of leader and function of manager in different situations.............................................3P3 Several different kind of theories and model of leadership...................................................4TASK 3............................................................................................................................................5P4 Approaches of operation management and role of manager as well as leaders in it.............5P5 Importance and value of operations management in achieving business objectives.............6TASK 4............................................................................................................................................7P6 Factor of business environment which create influence upon decision-making by managersand leaders...................................................................................................................................7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

INTRODUCTIONOperation management can be define as controlling and designing the process ofmanufacturing as well as redesigning enterprise operational work with an organisation. Someoperational task are manage inflow or outflow of inventory, maintain machineries, manageworkforces, increase quality of product, design machine and many more. In this report select M& S. It is British international retail organisation that operate their business activities approx 979store in the whole world. M & S has established in the year of 1884 by Thomas Spencer and SirMichael Marks. Around 84939 workers are working here and earn £10.622 billion in the year2017. M &S is a public limited company and their share are traded at different stock market likeFTSE 100 index and London stock exchange etc. (Bahmani-Firouzi and Azizipanah-Abarghooee, 2014). Company has offer luxury food product and selling clothes, home product.In this assignment cover role of leaders and function of manager and its applicability of workplace. Also cover key approaches of leadership, manager which are work in operationaldepartment of the company. In this report cover relationship between management andrelationship. TASK 1P1 Different roles and characteristics of a leader and a managerManager as well as leaders both have play very important role with in an organisationthrough this firm are able to achieve target in limited period of time. Both have differentcharacteristics and role at work place that has explain as follows: Leader: It can be define as person those have some vision, power, skills, direction,persuading, manage and many more. They are capabilities to influence staff members behaviour,thinking and achieve common goals in limited period of time (DeAnna and et. al., 2010).Characteristic of leader:Honest: One of most important personality trait of leaders has honesty and credibilitybecause entire group or team are depended on leaders. Those how are loyal with theirmembers are good leaders and able to influence behaviour of individual effectively. Flexible: Leaders are always flexible in their working style and nature so that easilychange according to situation. They are able for alter as well as maintain according to1

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