Approaches to Operation Management

Management
and
Operation

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task 1...............................................................................................................................................1
P1. Define and compare the different roles and characteristics of leader and manager.........1
Task 2...............................................................................................................................................4
P2. Different situation base role of leader and manager function. .......................................4
P3. Discuss different leadership theories and model of approach..........................................6
Task 3...............................................................................................................................................8
P4. Key approaches to operation management.......................................................................8
P5. Explain the importance and values of operation management in achieving business
objectives................................................................................................................................9
TASK 4..........................................................................................................................................10
P6) Factors of Business Environment impact on management decision making. ...............10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
The operation and management are both different concept where to manage overall
internal activities in terms of employees, assigning roles and responsibilities along with
compliance towards particular organisation. Operation is refers about to implies inputs and
evaluate better outputs in terms productivity and profitability to accomplishment and further it
comprises performance to develop for guidance in perspective of working potential also get
developed (Cachon, Girotra. and Netessine. 2020). As per company having concerned must
ensures about demand of customer must get satisfied in manner.
In this report, the company has taken Uber technologies, is an American company that
offers cars and other transportation services such as food delivery and packages presumes on
rental basis where partnership with lime, electric bikes and scooter. The company is situated San
Francisco and operations in over 900 metropolitan areas worldwide. As per as report aspect it
having covers defines and compare different compare roles of leaders and managers along with
characteristics (Krishnaiyer, Chen and Bouzary. 2018). Different theories and model applies for
better understand, key approach and importance of operation management where different roles
play through leader and manager for attain business objectives. Factors which undertakes in
business environment which having impact on operational management with decision making of
leaders and managers.
MAIN BODY.
Task 1.
P1. Define and compare the different roles and characteristics of leader and manager.
Overview of Leaders and Manager:
Leaders: The leaders is positive influence to others for their accomplish target
oppotrunity and its having ability to develop. As per attributes and behaviour of individuals
through which they motivate among from others which suitable towards direction where it
provides overall completion of goals and objectives with having clarity and transportation. There
are different leadership styles which is assorted by leader to influence individual and group of
people in various situation. In perspective of Uber Technologies having responsibility along with
also provides optimum guidance .
1

Manager: They have an individual perception with proper measure and effective control
to task as per significant situation in activities where they performed in appropriate way. Roles
and responsibilities of manager performs on the basis of working operation and function which
relates in adequate manner (Fisher., Olivares. and Staats. 2020). As per manager of Uber
technologies tend to performed overall duties and training and development which accomplish
towards work aspect in effective way.
Compare between Leaders and Manager:
Basic Leaders Manager
Roles  A leader is having clarity
towards its vision and
objective and they plays
overall important role for
individual and team can get
proper guidance and attain
better pathways with its
completion of objectives in
effective manner.
 Optimum guidance is
necessity through which the
work is accomplish on the
basis of timely with maintain
proper standardised changes
are measured in compliance
oriented manner.
 The capability of leader is
having more potential which
helps to developed in their
working outcomes. As per
overall situation is measure
and seeking for suitable
solution towards issues or
 To establish compliance
oriented system with
having more
responsibilities in which
they have designed with
different formulate set of
policy, roles and guidance
which proceed with more
attractiveness (Torlak,
Demir and Budur 2019).
In perspective of Uber
developed policy that is
commence to follow in
effective manner.
 It is suitability essential
duties or responsibilities
which manger has
performed in formed of
various roles to divide task
assigned which proceeds
on better timeline project.
Training and
development, performance
2