Management and Operations

Management and Operations
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Contents
INTRODUCTION...........................................................................................................................3
PART 1:- Management and Leadership..........................................................................................3
Define and compare the different roles, characteristic of a leader and a manager......................3
Identify the examples of how the role of a leader and function of a manager apply in various
situational contexts......................................................................................................................5
Strength and weakness of different approaches in the situation analysis within work
environment or culture.................................................................................................................7
Situational Leadership.................................................................................................................7
Apply different theories and models of approach including situation, system and contingency
leadership.....................................................................................................................................8
Evaluate the different theories and approaches to leadership in different context......................9
PART 2:- Operations.....................................................................................................................10
Discuss about the key approaches to the operations management and role of leader and
manager......................................................................................................................................10
Importance and value of operations management in achieve business goals............................12
Determine the different factors within business environment that impact on the decision-
making by leader or manager....................................................................................................13
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16
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INTRODUCTION
Operations management is a kind of business practices to create or develop high level of
efficiency possible within organization. It is based on the area of management with designing,
controlling and managing the process of production in global marketplace. This report is mainly
focused on the case study related to the UBER, commonly known as Uber and offers vehicles for
hire, food delivery, and package through partnership. Nowadays, Uber is a leading enterprise
which provide the better quality of self-driving facilities. Generally, Uber is estimated to have
over 110 million active users worldwide. This documentation will discuss about the role of a
leader and function of manager in the situational context. This report will discuss the roles,
characteristics of a leader and a manger. Furthermore, analysing theories, models of approach
within system, situational as well as contingency. However, discuss the key approach which
applicable in the operation management, role of leader and manager.
PART 1:- Management and Leadership
Define and compare the different roles, characteristic of a leader and a manager
Manager- it is define the individual person in which organization, who can design,
manage entire business operations and functions. A manager is responsible person who can drive
its goals and objective of Uber enterprise by pre-identified plans (Dekker and et.al., 2021).
To accomplish efficient task, manager have been developed or established the approaches
to implement suitable strategies. The positive aspect of manager is to distribute the various level
and allow them to manage complex tasks across different departments.
Leaders- A leaders are those who can complete their tasks from employed by enterprise.
Being a leader, it can perform the different roles and responsibilities for motivating or inspiring
the workforce through communication, leadership skills. These kind of skills are adopted by
efficient leader to achieve organizational goal and objective.
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Differentiate between Leaders and Managers-
The roles of leader and manager are become consider as interchangeable but it lies into
difference between functions. Different tasks are performed by manager, leader to handle overall
business operations and functions. An efficient leader has been setup the vision, mission of Uber
enterprise and establish a better coordination with staff members.
Basic Manager Leader
Roles In Uber, Managers have performed
the different roles such as setup
business objective.
In Uber, An efficient leaders have
persuade the objectives which
developed by manager.
Manager has been established the
communication with staff members
regarding the policies and
procedures.
Leader has performed the role in
which influence team member to
do work as per standards, policies
and procedures.
The common role of manager is
planning in the Uber business
regarding expansion.
While role of leader is to motivate
or inspire towards works.
Characteristics The characteristics of manager is
their experience in management
aspect to manage, produce events.
A leader has a strong
communication characteristic
which is always supports for
sharing the information or data
regarding business project.
Another characteristics of manager is
time management to deliver the
project within specific deadline.
To be an effective leader, they
have a confident in abilities,
experience and decision-making
abilities.
Additional characteristics such as
manage time activities, patient,
Characteristic of leaders such as
motivators, commitment towards
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