Definition & roles of leader & manager along with differences in leadership and management

MANAGEMENT AND
OPERATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1 Introduction to the organisation along with its management structure...............................1
2 Definition and roles of leader & manager along with differences in leadership and
management............................................................................................................................2
3 Different roles of leadership and management in different organisational situations.........4
4 Strengths and weaknesses of various approaches related with management and leadership5
5. How manager and leader impacts organisation and some recommendations for
improvements.........................................................................................................................6
TASK 2............................................................................................................................................6
1. Introduction to key operations of the chosen organisation.................................................6
2 Key operational functions along with roles & responsibilities of manager in them...........7
3 Key operational approaches of operational management along with their value................7
4.Impact of external business environment factors that affect decision-making by leaders and
managers.................................................................................................................................8
5.How operational efficiencies can be improved to successfully meet business objectives
using appropriate management and leadership approaches..................................................10
6. Conclusions and supported recommendations for future improvements to be taken by the
organisation..........................................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES .............................................................................................................................13

INTRODUCTION
Management and operation is referred as the administration of business practices to
develop high level efficiency within a firm. It is associated with transformation of labour and
material into services & products in an efficient manner so that desired profits can be achieved.
Operation management is organising, planning and supervision in respect with manufacturing &
production (Aboelmaged, 2014). This assignment is written in context with Toyota which is a
Japan based multinational company, situated in Aichi, Japan. By revenue, company holds sixth
position worldwide. This report covers introduction of company and management structure along
with roles of leader and manager. Also, different roles of leadership and management in various
situations are mentioned including strengths and weaknesses. Beside this, roles and
responsibilities of manager in key operational functions are discussed. At last, key operational
approaches are mentioned along with impact of decision making taken by manager and leader.
TASK 1
Management structure of Toyota
Toyota-Motor-Corporation is a Japan based multinational manufacturer, situated in
Aichi, Japan. It was founded in 1937 by Kiichiro Toyoda. At present company is employing
around 365,000 workers worldwide. In terms of revenue, company is considered at sixth number
on global basis. Company is a market leader in selling hybrid electric vehicles and hydrogen
fuel-cell vehicles. Divisions of Toyota are Lexus, TRD, Daihatsu, Ranz, Scion etc.
Management structure: Toyota follows divisional management structure in which every
function of an organisation is divided into a division. These divisions corresponds with
geographies and products. Each division of Toyota possess required functions and resources
under it to provide appropriate support to product line. These functions are different departments
within company such as HR, R&D, sales, marketing etc. This structure is beneficial for company
as failing of one division won't effect the success and working of other divisions. Demerit of this
structure to Toyota is that this structure can involve operational inefficiencies form separating
specialised functions.
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