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Management and Operations in TESCO

   

Added on  2020-11-12

15 Pages5162 Words181 Views
Business DevelopmentLeadership Management
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Management andOperations
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1a) Compare various characteristics and roles of manager and leader....................................1b) Function of manager and role of manager in various situational contexts........................3c) Different theories and models of approach........................................................................4TASK 2............................................................................................................................................51. Approaches related to operations management and role of managers and leaders............52. Role as store manager.........................................................................................................73. Importance of operations management..............................................................................84. Identify and assess key factors of business environment on TESCO................................95. Business environment factors and its impact on decision-making...................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
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INTRODUCTIONManagement and operation is defined as process which comprise activities executed bytop personnels to produce things in according to wants and needs of individuals. Everyorganisation need to use resources that is funds, material and manpower efficiently to accomplishgoals and objectives within specified time. Given assignment is based on TESCO which ispopular retail store established in United Kingdom. Clothing, home products and various luxuryitems are provided by company which help executive to have large customer base and enhancesales and profitability (Johnstone, 2016). This project specifies comparison of differentcharacteristics and roles of manager and leader. Apart from this, various theories and models ofapproaches used by leader in different situations. Operations management has importance andvalue which help firm in achieving business objectives. Thus, seniors assess factors which arepresent in business environment; their impacts operational management and decision-making ofmanagers and leaders. TASK 1a) Compare various characteristics and roles of manager and leaderExecutive formulate goals and objectives which are used to design system and constitutedepartments such as human resource, finance, operation, marketing, sales, IT, research anddevelopment. Each segment comprises head whose duties is to frame strategies and provideduties to members in according to their skills and knowledge. It is a responsibility of manager togive aims and instruction to staff to make them perform tasks effectively. Besides this, leaderprovide guidance and motivate employees to inspire them and complete activities within definedeadlines (López and et. al., 2015). Role of Manager: These are various functions that are performed by superior of TESCOare stated below: Decisional role: Executive involves management and members in decision-makingprocess which help them to take proper decisions and select alternatives which provideadvantage to TESCO firm.Interpersonal role: Manager coordinate and interact with staff to make them dedicated;thereby make them perform tasks in proficient manner. 1
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Informational role: Manager duty is to give proper instructions and direction to membersin context to tasks given by administration. It aids TESCO to perform activities anddeliver quality items and services to people. Role of Manager: These are various purpose that are performed by leader of TESCO aredefined beneath:Supporter: Leader provide guidance and instruction to members to make them performtasks effectively. In TESCO, employees are able to influence customers and make them purchasethings by providing them information about variety of items, its features and benefits. Friend, philosopher and guide: In TESCO, leader construct relations with subordinateswhich help them to acknowledge issues and disputes faced through them; thereby give themeffective solutions. Along this, they even provide instruction and guidance to make employeesperform activities in proper manner. This benefit firm to sustain competent and skilled people forlonger period (Liu and et. al., 2015). Representative of company: Leader plays essential role as they make staff membersperform activities and manufacture quality things in according to needs and wants of people. InTESCO, conferences and seminars are conducted by superior to inform employees aboutmodification that are made in system and structure. Apart from this, subordinates are alsoacknowledged about taste and preference of people. This help company to attract customers andsatisfy them by giving them products in according to their demands. Similarities between manager and leader: These are functions which are common formanager and leader are as follows:Administer work of employees and provide them duties in according to their skills andabilities. Manager and leader conduct meeting and conference to improve capabilities ofmembers and make them perform tasks effectively. Design structure and implement appropriate tools and techniques in system in context towants and needs to individuals. This help TESCO to provide quality items and services tocustomers; thereby satisfy them and make them loyal towards firm (Zhang and et. al.,2016). Manager and leader provide guidance and instruction to subordinates in according toduties and tasks assigned by seniors. With help of performance appraisal, superior2
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