Management and Operations - UBER

   

Added on  2020-12-29

12 Pages3877 Words103 Views
Management andOperations
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Table of ContentsINTRODUCTION...........................................................................................................................1P1 Different roles and characteristics of leader and manager.....................................................1P2 Role for leader and function of manager in different situational context..............................3P3 Different theories and models of approaches.........................................................................4P4 Key approaches to operations management ..........................................................................6P5 Importance and value of operations management in achieving business objectives.............7P6 Factors within business environment that impact upon operational management and leader.....................................................................................................................................................8and managers decision-making...................................................................................................8CONCLUSION................................................................................................................................9.........................................................................................................................................................9
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INTRODUCTIONOperation management is a part of management process which aims to create rawmaterial into finished goods and human labour into effective services. It is both science and artwhich ensure organisation goods and services are produced and deliver to consumer insuccessful manner. In this project, company chosen here is UBER which deals in transportationdelivery, food delivery and bicycle sharing network. They also perform their business via variousmobile apps and websites (Boyd and Dougherty, 2016). This company is founded in the year2009. In this project, discussions have been made on role and characteristics of leader andmanager, their function applied in different situational contexts, different theories and models ofapproach. Factors within business environment that impact on operational management anddecision making by leaders and managers has also been covered in this project.TASK1P1 Different roles and characteristics of leader and managerOperation management refers to production and conversion of goods and services. It isprocess which is mainly concerned with changing materials into goods and services humanlabour into various services. There are different types of activities prevailing in organisationwhich affect their performance. Therefore, it is necessary for UBER leaders and managers toformulates their roles and responsibilities in effective manner to achieve overall organisationtargets.LeaderLeader is an individual who direct, motivate and influence behaviour of theirsubordinates towards attainment of company goals. It is important for leader in any organisationto persuade workers and motivates them to perform their functions with great confidence andzeal. ManagerA manager is an individual who are authorise to control a company, group of persons oran individual. It is responsibility of manger to maintain smooth communication process in theirworking environment and enforce strategies and policies in organisation.Role of a leader1
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Create vision: An effective leader have to sense various opportunities and formulate astrategic vision. It is a basic responsibility of UBER leader to evaluate overall factors. They needto put their focus on both future and present in order to work towards economic growth ofcompany.Formulate winning strategies: In order to get effective results then it is role of a leader todevelop proper winning strategies. They need to describe role and duties to all employees. It ismajor responsibility of UBER leaders to formulate plans by allocating resources like efficientcapital and workers. Monitor results: For perfect strategies and their flawless execution it is role of a leader torecognise if there is any imperfection in plan and then monitor it systematically. It isresponsibility of UBER leader to make necessary and adjustable change if required. Leader canincrease profitability and productivity of both company and management if they keep their planon track in effective and efficient manner (Ellitan, 2017).Function of a managerManager is an organisation is responsible to carry out four essential functions of companymanagement which are describes below:Planning: It involves selecting objectives and develop actions to accomplish them. It ison the main function of UBER manager to choose proper plan from overall alternatives and thenmake effective objective according to it. They have to do detailed study of material and humanresources in order to make proper plan.Organising: After there is a proper plan to execute, it is responsibility of manager todefine every individual with their roles and objectives. UBER manager need to assign task andmaterial to workers. By doing this they can save their valuable time and increase efficiency oftheir employees. Staffing: It involves activities like recruiting and selecting effective employees andprovide them proper training in order to achieve organisation goals. It is basic function of UBERmanager to identify various work force requirement like people, inventory, placing, promoting,compensating , appraising and providing training to their employees in order to enhance theirperformance which results in achievement of company goals in best way.2
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