Comparison of Roles and Characteristics of a Leader and a Manager

Management and
Operations

Table of Contents
INTRODUCTION................................................................................................................................3
Project 1 ...............................................................................................................................................3
TASK 1.................................................................................................................................................3
P1 Define and compare the different roles and characteristics of a leader and a manager........3
Roles ....................................................................................................................................................3
Characteristics......................................................................................................................................4
TASK 2.................................................................................................................................................4
P2 Discuss examples of how the role of a leader and the function of a manager apply in different
situational contexts......................................................................................................................4
P3 Use different theories & models of approach including situational leadership, system &
contingency ................................................................................................................................5
TASK 3 ................................................................................................................................................6
P4 Explain approached to operation management and role of leaders & managers...................6
P5 Briefly analyse value & importance of operation management ............................................8
CONCLUSION....................................................................................................................................9
REFERENCES...................................................................................................................................10
Books & Journal:......................................................................................................................10

INTRODUCTION
Management and operations are important part of enterprise which are required to be
focused so that functions are carried out effectively. Operation management is defined as process
through which highest efficiency level is achieved within enterprise. Sainsbury, a largest
supermarket headquartered in U.K. Firms deals in many products as well as services & is located at
global level. This report comprises of Project 1 in which it includes comparison of roles &
characteristics of leader & manager and examples of how role of leader & function of manager
apply in situational contexts.
Project 1
TASK 1
P1 Define and compare the different roles and characteristics of a leader and a manager.
Leader are those who have their own ability and capabilities to change the dimension by
involving in work and make it success while a manager have a mono dimensional work they just
command to other to achieve the goals. So basic difference between leader and manager is leader
take a lead in every task while manager just handle the task by virtual role of purpose (Sando,
2018).
Roles
 As a leader, the responsibilities are to develop future plan to succeed the objectives while as
a manager the plans are prepared and manager just conveyed to other and make a true
statement to accomplished the goals same the process followed by Sainsbury.
 Further one is that leader develop a path for their members & make assures that it is
followed by members appropriately. While manager just follow the goal path by motivating
team player to reach the goals as in possible way (Lockwood, 2016).
 As a leader the role is think strategically to keep the long drive of picture in the mind and
plot what actual path and direction is approaches by team to reach the desired goals. While a
manager just think a short or long term plan in context with companies longevity.
 In relevance of selected firm, leader must have a wide angle of view about the teams and
companies and create a possible dimension of path which have perfect vision to follow the
adequate goals that the leader decisioned. While a manger have a single role about the task
performance which just lad in case when the task laps or skipped.

Characteristics
MANAGER LEADER
 Attention to details- The manager
have must a portfolio to be attentive in
every details which is must followed
by the employee, ,manager make a
good analysis skills towards this.
(Butera, 2017).
 Motivated by rewards and
punishment- the manager have power
to give rewards on the basis of
excellent work and with due to lack of
seriousness towards the works
incompletion make a punishment.
 Low on interpersonal skills- The
manager are low to interact with new
people because of low in retained to
get input and believe in output.
 Innovator- The leader is always a
innovator by skills and new approaches
which is make him a good.
 Motivator- Leader by work and other
activity influence other to do hard and
smart work which is secondary works as
motivator.
 Role model- By efficient in work and
base of skills with knowledge, they
create himself as a role model by their
intelligence and delegation towards the
works (Fettermann, 2018).
TASK 2
P2 Discuss examples of how the role of a leader and the function of a manager apply in different
situational contexts.
In enterprise, both leaders as well as managers play important role in development of growth
of business. In relation with Sainsbury, management make assures that role & functions both are
applied in appropriate manner. So, different situations are discussed in which these both are applied-
Conflict situations- In business, conflicts situations are bound to be arise and these are
those in which events such as occur of frequent errors, incompatible goals, miss-match of social
values & structures etc. In context of selected firm, they also face such conflicts situations & to
deal with these situations they apply role of leader & manager function (Clayton-Hathway, 2019).
Leader's role-
The leader of role is dynamic and it is crucial to be aware about these so that decision-