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Management and Operations in Morrison

   

Added on  2021-01-01

15 Pages4884 Words295 Views
Management and Operations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1A) Various similarities and differences between managers and leaders ....................................1B) Different managerial functions according to Fayol...............................................................3C) Systems, situational and contingency leadership approaches uses in Morrison....................4TASK 2............................................................................................................................................51.Different approaches of operation's management and its uses in Morrison.............................52. Role of the store manager in Morrison...................................................................................63. Major importance of operation's management in Morrison....................................................74. Assessment the key outside factors that can have an effect on the operation's managementfor Morrison................................................................................................................................85. Impact of these factors upon the decision making process of the store manager...................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

INTRODUCTIONOperations management is a special branch of a company, which carry a business andcontrol the process of designing or production of all services and goods. It focuses on the entiremanagement and activities for distribution and selling (Ahuja, 2017). This report is based on Morrison Supermarkets PLC that was founded in 1899 andsituated at Hilmore House, Gain Lane Bradford, United Kingdom. It offers various types ofservices and products; for example cloth, food, drink, magazines, books and many more. Itincludes differences and similarities in between managers and leaders that are based on theirroles and characteristics. It describes functions of a manager according to Fayol and differentleadership approaches. Further, it discusses about approaches and importance of operations management and roleof a store manager. Lastly, it includes different external factors that can have an effect on themanagement of all operations related to activities and decision-making process of store manager.TASK 1A) Various similarities and differences between managers and leaders Those persons who are Leaders and managers, important for every company and theyplay an essential role in managing employees and activities of an organization. The MorrisonSupermarkets Plc offers goods, fresh food, and various products to their potential customers(Akalin, Huang and Willems, 2016). It also provides different kind of leasing and insuranceservices. There are many leaders and managers in various departments. Manager – Managers are responsible for completion of various tasks of a company and workwith their staff members and employees. They are emphasizes for maintain the culture andenvironment of organization. They work for organizational activities with the help of workers.They make plan, organise staff members, order them and check their work for getting the bestresults. Leader – Leaders are lead their team members and provide proper inspiration to them that areuseful is the process of achievement of common goal. A leader has many skills, qualities andtalents that will help in order to gain common goals (Asam and et.al. 2015). Leaders create avision that seen as inspiration and possibilities for their supportive team members. They must1

take a great deal in the success of their fans and followers. They also guide and provide betterinspiration in order to success. Differences between managers and leaders according to their functions and characteristics:BaseManagersLeadersMeaningManagers create vision andcreate a successful plan. Leaders work for the commongoal with their team members.SupervisionThey supervise people and settheir responsibilities to dowork.They contribute to individualsand guide every person in theright direction.GoalsThey have different goals andobjectives. They also focus oneach task for growth anddevelopment.Leader and his or her teamwork for a common goal withhis or her team (Baxley andet.al., 2016). He or she leadsteam members to achieve thoseobjectives. VisionManagers create a strategicvision and make a road map.They involve their team andmake future path or direction.WorkManager organizes all types offunctions and divides intoemployees.Leaders are tends forinnovations with new ideasand creativity.ReliableThey are reliable onemployees, management andcontrol (Chang and Seely,2018).Leaders create trust betweenorganization and employees. DecisionsManagers create own decisionswithout any help by staffmembers.They make decision andfacilitate to every teammembers.Similarities between leaders and managers based on their roles and duties:2

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