Operational Management and Operations INTRODUCTION

Management and Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ..........................................................................................................................................1
P1 Role and characteristic of leader and manager......................................................................1
TASK 2............................................................................................................................................3
P2 Leader's role and function of manager in various situational context...................................3
P3 Theories and models of leadership .......................................................................................4
TASK 3 .........................................................................................................................................5
P4 Main approaches to operations management ........................................................................5
P5 Significance and value of operations management in attaining business objectives.............6
P6 Factors which made a significant impact on the operational management of Ford ..............6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
An organisation with sound management can attain their objectives in desired time.
Managing resources in the most efficient way is the target of all the managers. Focusing on
business operation is essential for achieving the goals (Zhang and et. al., 2015). Ford motors is a
renowned firm in auto-mobile sector. Almost 200,000 employees are working in this enterprise,
this organisation has around 90 plans across the globe. This assignment will discuss about
characteristics and responsibilities of leaders and managers. Their role in different situations will
become part of this report. Various theories and models will be included in this file. Main
approaches of operational management and its importance will be explain under this project.
This assignment will talk about impact of business environment on the process of decision
making.
TASK 1
P1 Role and characteristic of leader and manager
An organisation who has good quality of human resource can easily attain consistent
growth. The importance of employee in an enterprise is continuously increase because
companies now understand that worker play significant role in success of a corporation. Many
people get confuse between a manager and leader. But these two terms are completely different
from each other. In my view, Henry ford was the most important person of Ford motors. He has
his own leadership style which was surprising for many people in that time. Below are some of
role and characteristic of a leader:
Create a vision – Vision of a company decide all the strategy which they they may adopt
in future. Many organisation fail to taste the success because they did not focus on this point.
Ford wanted to make something that help people in making their life better (Morschett,
Schramm-Klein and Zentes, 2015). Vision is basically a great perception. The leader of ford
motor played crucial role in taking the organisation to a next level. He knew that many people
lack creativity, one he said that if he would have asked customers that what they want from this
company then they must have said a five leg horse instead of a car. Worker also look toward the
a person who is confident about the task which enterprise is going to do in upcoming time.
Leader is responsible for creating a vision so firm can move in a single and correct direction.
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