Role and Characteristics of Leaders and Managers : Assignment
Added on 2020-06-06
13 Pages3991 Words60 Views
Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 .........................................................................................................................................1P1. Responsibilities and characteristics of leader and manager ..............................................1P2. Role of leader and function of manager in different situational context..............................3P3 Different models and theories of leadership..........................................................................4TASK 2 ......................................................................................................................................5P4 Main approaches of operations management.........................................................................5P5 Significance and value of operations management for achieving organisational goals........6P6 Elements that made an impact on operations management and decision making.................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONOperational work is considered as the main activity for a company because it is directlyrelated to their profits (Barratt, Choi and Li, 2011). Managing various kinds of resources in anorganisation for attaining objectives of enterprise is known as management. M&S (Marks andSpencer) is one of the leading firms in retail sector of UK.They are running their business invarious parts of the world. This assignment will discuss about the roles and characteristics ofleaders as well as managers. Their function in different situations will also be included in thisfile. Some theories of leadership will also become a part of this project. Prime approaches ofoperational management will get coveredhere as well. Further, this assignment will examine theassistance which is provided by operations management for achieving company's goals. TASK 1P1. Responsibilities and characteristics of leader and manager Every organisation wants to hire skilled employees in the organisation so they can runtheir operations in an effective way. M&S has attainedcontinuous success because of strongleadership. Their managers, at various divisions, were expert of their field and they were good inthe execution of plans. Role of leader is as follows:Change agent – Business environment is changing rapidly due to various factors liketechnology, rules made by government, etc. It is the responsibility of leader to analyse need ofnecessary modification in company so the enterprise can face different kind of problems in aneffective manner. Normally employees in retail sector do not like to adopt changes because ofthe fear of unknown, it is the role of leader to motivate workers and alter their mindset (Bergerand Solferino, 2012). Analyse talent of follower – Every person has some skills and it is the duty of pioneer tofind ability of staff members and then give them work according to their talent. This is anindirect method of identifying and improving the flaws present in an employee. Provide vision – All the workers of M&S look towards their leader when they think thatorganisation is going in wrong direction. Their superiors depict them the right path and givesubordinates a vision to attain in upcoming time. Without setting goals, an enterprise cannotgrow. Characteristics of leader 1
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