Management and Operations

MANAGEMENT
OPERATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1) Roles and characteristics of leader and manager in Ford Motors.........................................1
M1) Leader vs manager's functions............................................................................................3
TASK 2............................................................................................................................................3
P2) Importance of leader and manager's role in situational context at Ford-motor....................3
P3) Leadership theories and approaches.....................................................................................4
M2) Critical evaluation on different approaches of leadership and management.......................6
D1) Critical evaluation on leadership theories and approaches..................................................6
TASK 3............................................................................................................................................7
P4) Key approaches of operations management.........................................................................7
P5) Importance of operations management in achieving business objectives............................9
M3) Role of leader and manager to improve efficiencies of operational management............10
TASK 4..........................................................................................................................................10
P6) Factors within business environment impacted on operational management and decision
making.......................................................................................................................................10
M4) Importance of analysing environmental factors which impact on business operations of
Ford...........................................................................................................................................10
D2) Critical evaluation on operations' management and factors impact on business
environment ..............................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INDEX OF TABLES
Table 1: Leader vs manager.............................................................................................................3

ILLUSTRATION INDEX
Illustration 1: Approaches of management and leadership..............................................................5
Illustration 2: Operation of business................................................................................................8