Management and Operations: Approaches and Impacts

This presentation explores operational management approaches, the role of leaders and managers, and the importance of operations management in achieving business objectives. It also discusses factors that impact operational management and decision making. The subject is Management and Operations, and the document type is a presentation.

Management and Operations
Section 2 (LO3 & LO4)

Table Of Content
 Introduction
 Operational management approaches along with role that leaders
and managers play
 Importance along with values of operations management to achieve
objectives of business.
 Factors that impacts operational management addition to decision
making through managers and leaders.
 Conclusion
 Reference

INTRODUCTION
Management and operations emphasis on turning inputs into outputs
with proper planning, organizing along with supervising all the
activities related with production, manufacturing and services.
These are organizational functions that assist in making necessary
improvements within processes that results in higher productivity
for business. It includes essential operations management
approaches and some of the factors that impacts decision making
of managers and leaders along with operational management
efficiencies.

Operational management approaches along with role
that leaders and managers play
Operation and management is the administration of business practices
which is used by organization to create the highest level of
efficiency and satisfaction in business entity. The relation of
operation and management is to converting materials in to goods
and services that can help to maximize the profits. The
management of Morgan motor company is using numerous
approaches that are as defined:

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Total quality management: The approach which is used to solve the
problems which is related top quality of products and services is
mentioned as TQM approach. This is used by Morgan motor company
to improve the quality of its products that can help to attracts customers.
Role of managers: Managers of organization plays their role by
evaluating the production process, quality check and assigning the role
of employees in their specialization so they can perform well and
provide better quality of cars.
Role of leaders: In this approach leader perform a role of maintaining
good environment, improving product quality and providing training to
employees so changes can be take places easily.

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Six sigma: This is a tool or method, used by corporation to bring
improvements in business process. It establishes a culture that dedicates to
continuous improvement by reducing variances. This is used by Morgan
motor company to detect the errors and increase the production capability
with the help of skilled workforce.
Role of leader: The role of Morgan motor's leader is to focus on
infrastructural activities and give power to workers for using tool and
resources optimally.
Role of manager: Morgan motor's manager are responsible for identifying
the errors and its root causes then make planning to eliminate the detects

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Lean Management: This approach is used to managing the organization which assist
the concept of continuous improvement and work systematically for the purpose of
improving efficiency and quality by cutting cost. In context to Morgan motors, it is
important to improve the quality and efficiency of company by reducing cost of raw
material and irrelevant activities.
Role of leader: To improve the quality and efficiency of organization leader of
Morgan motor has to figure out the flaw in manufacturing and get a proper solution
that can help to reduce waste and increase growth of company.
Role of manager: Morgan's managers are performing their role in as they get
involve staff in continuous improvement process and bring innovation to avoid or
reducing wastage for attaining high profits by maintaining product efficiency.

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Corporate Social Responsibility: It is a management concept that states integration
between social and environmental concerns in business operation. This is
important approach which is used by Morgan motor corporation to engaging
customers and employees, brand differentiation, cutting the cost and bring
innovation that helps to improve organisational profits.
Role of leader: In CSR leaders are playing role as to increase the interest of
employees towards sustainable society and generate extensive brand image by
influencing society.
Role of manager: Manager of chosen organisation are responsible to improve the
company's reputation by engaging with customers and employees in business
activities.

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Stakeholders analysis
Stakeholder analysis is consider as a tool which is used by management
to know the interested investors. In Morgan motors, there are many
stakeholders who interest and power are mentioned below:

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LEVEL OF
INTEREST
LEVEL OF INTEREST
LEVEL OF
POWER
HIGH LOW
HIGH Managers Government
LOW Employees Customers

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High power, high interest: This involves managers and leaders who
are having high interest and power in organisation. Such as
managers of Morgan motor make essential decision that is
impacting positively because it has high interest and power in
business activities.
High power, less interest: In context to Morgan motor, government is
having less interest but high power who formulates policies to run a
business.

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Low power, high interest: In context to Morgan motor, employees are
having low interest and low power because they works only for
getting fixed amounts so they do not give extra efforts to increase
productivity.
Low power, less interest: This grid states, customers are having low
interest and power that affects the productivity of Morgan motor
because number of auto maker are available in market. This can
limits the customers to make decision regarding purchasing cars that
is impacting negatively.

Importance along with values
of operations management to achieve
objectives of business
Operation and management are important for business enterprises that
involves planning, organising, directing and controlling the
operations in order to make profits. Morgan motor that is car
manufacturing company using operation management to improve
the quality and profitability of organisation. The importance of
operation management are as defined:

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Product quality: Operation and management is important for Morgan
motor as it helps to improve the quality of cars which is
manufactured by company. In this, leaders develop the quality
standards for manufacturing department and match quality that helps
to provide qualitative products.
Waste reduction: The leaders of Morgan motor company uses proper
technique and tool in order to cut down wastages with the help of
operation management and motivate employees to work properly.

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Revenue increases: Customer satisfaction is important for organisation which
helps to increases sale and profitability of a company. For this purpose
Morgan motor is using operation management which is important for
organisation as manager understand the needs of customers and bring
innovation in order to develop new products. It attracts customers that
enhances to buy products and services resulting profits maximisation.

Assessment of business environment factors that impacts
operational management addition to decision making
through managers and leaders.
In Business era, there are many factors that influences decision of leaders and
managers in business organisation. In context to Morgan motor company,
there are many factors which affects decision of leaders and managers of
that are as explained:
Organisational Culture: Morgan motors is a auto mobile company that is
having huge amount of operations where managers make decisions
according to organisation size and culture which helps to accept changes
accordingly. Herein, leaders implement the changes according to changing
culture and style of people that helps to run operations smoothly.

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Organisational Ethics: This affects the decision of Morgan motor manager
as to maintain the good behaviour and relationship with employees by
sharing information that helps to complete the task. On the other side,
leader of chosen company ensures that all business activities are running
ethically and collectively that helps to maintain organisational
productivity and profitability.
Organisational sustainability: This is another external factor which
influences leader's and manager's decision in order to increase
productivity and profitability. The sustainability of any organisation
depends on the size, nature and operation of business where management
make decisions to improve the profitability.

Conclusion
From the presentation it can be concluded that operation management is
important for organisation that helps to improve the productivity and
profitability of company. Leaders are those people who understand the
problem of employees and give them suggestions that helps to complete
the task. Managers are those people who decide goals and make plans to
attain the business objectives. Operation and management is important for
business organisation as it helps to increases the revenues, improve
quality of products and reduces the wastages from manufacturing process.

REFERENCES
Mijumbi, R. and et.al., 2016. Management and orchestration challenges
in network functions virtualization. IEEE Communications
Magazine. 54(1). pp.98-105.
Prevot, T. and et.al., 2016. UAS traffic management (UTM) concept of
operations to safely enable low altitude flight operations. In 16th
AIAA Aviation Technology, Integration, and Operations
Conference. (p. 3292).

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