Management and Operations

This presentation explores the key approaches to operations management, including total quality management, just-in-time inventory, and six sigma. It also discusses the importance and value of operations management in a company, using Amazon as a case study.

MANAGEMENT AND
OPERATIONS

Cover Content
Introduction
Approaches to operation Management
Importance and value of operation management
Conclusion
References

Introduction
Management and operations is the art of management of operations in a company
regarding the production of goods and services. Since, it is a delivery focused
management therefore it is the management of turning inputs to outputs in an
efficient manner. The organization here taken to explain the understanding of
management and operations is Amazon. It is a technological company which
focuses on e-commerce, cloud computing and artificial intelligence. This PPT is
focused on key approaches to operation management and role played by leader
and manager and thereafter value and importance of operation management is
determined

Operations Management Approaches
Operations management plays an important role in the development of an
organization. It is responsible in managing the process of manufacturing to the
delivery of products and services. The approaches of operations management are
stated as below:
●Total Quality Management: It is a type of management of product and services in
which optimum quality is focused to achieve.

Cont.…
Just-in-time Inventory
This is the approach in which the company focuses on to avail the product only
when it is required. This helps the company in cutting the cost of inventory. In
case of Amazon, the company should focus on availing the product and services
in the inventory only when they are needed. The maintenance cost of product and
services in the inventory increases a lot of expenditure, therefore this approach
helps in cutting this cost. Thus company can avail a great amount of benefit.

Cont.…
Six sigma Approach: Six sigma approach is a disciplined approach which
focuses on eliminating the defects in any process from manufacturing to delivery
of product or services. In case of Amazon, this approach is very helpful.
According to this approach, the steps followed by the company should be checked
and maintained according to the customer requirement. This increases the
customer retention towards the company. Thus the company can sustain itself for
a long time in the market.

Importance and value of operations management
Operations management plays a vital role in the development of a business. It
involves planning, organizing, managing, controlling and supervising the
production and manufacturing process.
 Operations management is the important function of an organization. It
involves the management of resources so that the manufacturing and production
of products will not be affected. In case of Amazon, management of operations
allows to manage the resources like labour, raw material and money effectively.

Leaders and Managers improving efficiencies
The Managers and Leaders of an organisation ensures that all business
operations are performed in effective and planned manner. This is essential
in order to achieve the set business goals and targets effectively. The skills
which are essential for making business successful compose of effective
communication, analytical skill etc. The operations are valuable in order to
generate unique values for managers by which they can easily achieve
their set business goals and targets. The operational activities carried out
by managers helps in growth and development of business.

Cont.….
Role played by leaders:
Leaders in Toyota have utmost superior authority. They play an important role in
all situations. Also they motivate employees from time to time and help them in
improving their overall efficiency.
●Role played by managers:
Managers examine overall functionality of employees and also check if
employees with the aim of overall growth and development of employees.

Conclusion
From the above made presentation it has been concluded that
management and operations are the most valuable approach that is used in
order to convert raw materials into finished goods. In this presentation
different approached to operations management is determined such as six
sigma, just in time etc. On the other hand, the value and importance of
operations management also helps in achieving business goals and targets
effectively.

References
Ahuja, R. K., 2017. Network flows: theory, algorithms, and applications. Pearson
Education.
Baxley and et. al., 2016. Human-in-the-Loop Assessment of Alternative
Clearances in Interval Management Arrival Operations.
Chan, H. K., Choi, T. M. and Yue, X., 2016. Guest editorial big data analytics:
Risk and operations management for industrial applications. IEEE Transactions
on Industrial Informatics.12(3). pp.1214-1218.

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