Managers vs Leaders: Roles and Characteristics

This assignment delves into the distinct roles and characteristics of managers and leaders, analyzing their orientations, visions, and focuses. It provides a comparative framework for understanding these key figures in organizational settings. Furthermore, the assignment presents a summarized report on Aldi, examining how its leaders and managers leverage their skills and abilities to achieve company objectives.

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1 .................................................................................................................................................1
P1 Roles and characteristics of a leader and manager ...........................................................1
D1. Various theories and approaches to leadership and management in Aldi ......................2
M1 Functions and Roles of a manager and leader in Aldi using various theories ................3
LO2..................................................................................................................................................4
P2 Roles and functions of leaders applied in various situation within Aldi ..........................4
P3 Theories of leadership applied in the Aldi group..............................................................5
M2 Strength and Weaknesses of various methodologies of Leadership in the Aldi .............7
LO3..................................................................................................................................................7
P4 : The key approaches to Operation's Management and Role of Managers and leaders.. .7
P5 The values and importance of Operations Management within the Aldi to achieve the
business objectives.................................................................................................................9
M3 How the managers and leaders can improve efficiencies of operation management to
obtain business objectives....................................................................................................10
LO4 : .............................................................................................................................................10
P6 and M4 and D2 Analysing various factors affecting the business environment.............10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
Books and Journals ..............................................................................................................12

INTRODUCTION
Operations management is an area that focuses on the manufacturing of products and
services. It is responsible for ensuring that the company's operations are utilising resources
effectively and efficiently. The present report will determine the concept of operations
management along with roles and responsibilities of an Operation Manager.
The report is in context to Aldi which is a leading retail company in United Kingdom. The study
will determine the role played by managers and leaders in the chosen organisation. It will also
include theories of leadership along with their strengths and weaknesses. Furthermore,
importance of Operation Management in Aldi will be discussed in brief.
LO1
P1 Roles and characteristics of a leader and manager
Aldi operates its business operations or functions under the control of different managers
and leaders. Manager and leader both play an important part in a business.
 A Manager is an individual that performs various managerial functions which is very
important to link the firm with its stakeholders such as customers, employees, suppliers.
 A Leader is the one who encourages or motivates his or her followers to develop
willingness in their performance for effective achievement of organisational goals and
objectives.
There are many similarities and differences in the roles or duties of manager as well as leader in
the organisation such as Aldi
BASIS LEADER MANAGER
Definition He is the one who gives guidance to
an individual and control activities
performed by Aldi’s employees. He
or she is effective just for the group.
The Manager is an individual who
control and additionally coordinate
the entire association. He is the
person who allots work to the
representatives of Aldi.
Focus The leader focuses on
accomplishing objectives and
destinations. They concentrate on
The focus of the manager in Aldi is
to create coordination between
people
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their colleagues which they are
driving and in addition directing.
Decision making
process
In the basic leadership process, the
leader participates in decision
making. In any case, if there should
arise an occurrence of equitable
leader if any choice is made for the
group, at that point he incorporates
all the colleagues in the basic
leadership process.
The Managers are incorporated into
each choice of Aldi in light of the
fact that they are the person who
know the real position of the
association and even the
circumstance in which the
organization is performing its
activities.
Power The power is given to the leaders of
Aldi by their followers. If he has
decent initiative characteristics he
gets the help of the supporters.
Power is in the hands of managers
in light of the fact that the position
just has offered capacity to him to
arrange and deal with the activities
of Aldi.
Personality The identity of the leader is
charming and he has the ability to
impact the conduct of workers. They
are sharp in their thinking and
motivate followers to accomplish
objectives and goals.
Managers are the people who are
quiet in nature and their emphasis
is on keeping up and planning the
action of the Aldi. The identity of
director can be characterized as
diligent with the goal that they can
adequately deal with the objective
and accomplish the outcome.
Risk The leaders are thought to be the
risk taker; they generally pick the
difficult way and dependably go out
on a risky condition.
They can also be considered as the
risk takers, In Aldi they take after
the standards and controls of the
association which are developed by
the firm.
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D1. Various theories and approaches to leadership and management in Aldi
There are different significant theories of leadership which are adopted by Aldi which
can be described as below -
 System Leadership – In this type of leadership style, the leaders or managers in Aldi are
considering each and every social and cultural element within business environment for
decision making. This leadership theory refers to a system where business operates its
functions. The leaders facilitate the situations in which the employees can develop
progress towards the social change along with focusing on the business performance
(Bai, 2018).
 Situational leadership – The leaders within Aldi plays an important role in resolving or
overcoming an issue in order to achieve the desired organizational goals. The leaders
perform different types of roles and duties with respect to various situations. The leaders
react to every situation in a appropriate manner. Aldi group provides leadership control to
effective leaders if any situation of decision making arises. These leaders identify the best
possible to react in that particular situation to gain most significant outcome.
 Contingency leadership – The another theory of leadership states that business functions
and operations are getting influenced by the external and internal factors within the
business environment. According to this theory there is no specific model to leadership,
as there are various factors that affect the business operation or functions.
M1 Functions and Roles of a manager and leader in Aldi using various theories
Every business needs to adopt effective theories or models to perform various functions
or operations successfully. Managers and Leaders focuses on maintaining efficiency in business
operations that are performed by their subordinates or followers (Bartlett and Beamish, 2018)
Aldi's professionals have adopted Lean Thinking Theory in order to manage business
operations and managerial functions. The managers and leaders play a vital role in decreasing the
cost in every area of business or organization. The Aldi group focuses on no-nonsense approach
which states that they only focus on enhancing the efficiency of business operations, managers
and leaders adopt this concept for ensuring that the employees are performing their roles and
responsibilities properly. This assist in decreasing cost, focusing on lean production and avoiding
waste of resources. It assists in optimum utilization of resources in a business or organization.
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LO2
P2 Roles and functions of leaders applied in various situation within Aldi
The Leadership and in addition the Management both assumes a critical part keeping in
mind the end goal to win benefit and accomplishment inside the Aldi gathering. The leaders and
the administrators, both take rulings for the association for getting the objectives viably (Swink,
2017).The administrators in the Aldi amass need to play out his administrative parts by
embracing different hypotheses as indicated by the circumstances. Furthermore, the leaders helps
in rousing the representatives to readily take after the administrative plans in the best way
keeping in mind the end goal to accomplish the association objectives and objectives. The
initiative and administration parts contrast from each other yet they both play out their
obligations and parts in a effective way inside the Aldi to enhance the execution and the
profitability of the association. The different circumstances in setting to the Aldi gather in which
the leaders and supervisors plays out their separate obligations are as per the following -
 The business tasks inside the Aldi relies on the creation of the items, The leaders
guarantee that the activities are performed viably by every last representative. He or she
communicates with the groups to rouse them for working with an ability. Then again the
Mangers gives the methodologies and plans on the best way to perform and what to
perform. The administrators guarantee that the representatives knows the objectives and
the best approach to play out the tasks inside the organisation (Choi, Chan and Yue,
2017).
 In the circumstance of emergency the supervisors in the Aldi furnishes the situational
techniques to manage the issues and changes. These procedures and plans are furnished
to the representatives with the assistance of different leaders. The leaders are quite
associated with the representatives or their groups which assist the association with
sharing the data or systems among the workers in a viable way.
 At every last level of the association inside the Aldi, the leaders work successfully with
their colleagues to accomplish a particular objective or goal. Then again the chiefs plays
out an obligation of overseeing different staffs inside the Aldi. They need to acquaint
strict principles and directions with deal with the staff or divisions at each level of the
association. Supervisors likewise plays out the part of spotter, as the administrative
capacity he is in charge of building up a skilled staff in the association.
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Roles of a Leader
1. Leaders assumes an essential part in checking the business execution. The leaders set
focus for the group with respect to the business results to expand the execution of the
Aldi gathering.
2. The leaders inside the Aldi go about as a business person to bring the advancement inside
the association. This causes an association to expand the effectiveness of the association.
3. The part of an asset allocator – The Leader inside the Aldi go about as an asset allocator
they can without much of a stretch designate different powerful sorts of asset to get
hierarchical objectives and destinations (Hill and Hill, 2017).
Roles of a Manager
1. Arranging – The primary capacity of a director in each association is arranging, The
supervisor in the Aldi aggregate designs the objectives, techniques and different
capacities to achieve achievement.
2. Sorting out – the second part of an administrator is to compose the staffs and their
capacities. The chiefs sort out the activities of an association to bring coordination inside
the usefulness of the business.
3. Driving – To get the hierarchical objective, Managers drives the different divisions for
the viable utilization of the assets inside the association.
4. Controlling – The controlling capacity of a Manager alludes to the control of the
administration on the activities of the association too s the colleagues, By giving
appropriate rules and approaches to the workers in the different divisions in an
association.
P3 Theories of leadership applied in the Aldi group.
In workplace is to be center around various hypothesis and models to explain inside
completing in association. These speculations help the association, for example, The Aldi to
build up a sound workplace and representative connection which prompts increment in
proficiency and viability of the organization or business. In this setting diverse administration
style is help to build the level of conveying vigorously in work put. Along these lines some
various types of hypothesis are as per the following :-
1. Situation leadership theory :- In this hypothesis is center around rely on the aptitudes
and ability of the workers in association. Situational movement alludes to when the
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individual or manager of a course of action must modify his style to fit the physical
procedure level of the huge number he is hard to causation (Hugos, 2018). The tasks'
organization of Aldi can be hit with this sort of leaders as the leaders pick different styles
of status on various decide in workplace. It is help to build the execution level and kept
up the development level in association. In these sorts of style director is managing all
Leader in association and all Leader is help representatives about the workplace in
association. In these sorts of leaders where the style of leaders relies on the aptitudes and
abilities of the representatives for who the leaders are needful to impact for the
achievement of the undertaking. It is help to expand the level of execution and kept up
the development rate in showcase.
2. System leadership :- In framework initiative is center around Leader control the working
of representatives and circumstance to build the level of execution in showcase. In
association Leader is spoken with every worker in association and give direction about
the work in association. In this hypothesis Leader is center around speak with
representatives as out the work and kept up the level of execution in advertise. The
association and instrumentation those methodologies for fulfillment of KAIZEN and let
the business in working request division enhance the human activity identified with the
business endeavor of the autos in low-level cost. Along these line's association is set new
procedures for future advancement and increment the level of conveying without
hesitation in advertise.
3. Contingency theory :- In this hypothesis is center around future choice in association
and help at the season of choice in work put. In this hypothesis the administration center
around there is no most ideal approach to association and enterprise in to lead the
organization and to settle on the choice in association. In work put basic leadership is
most vital and help for future improvement in association. Thus, to arrange a firm, to lead
an association, or to make judgment. Rather, the ideal game-plan is conceivable upon the
interior and outer position. This hypothesis is help to make judgment about the work and
inside level of association. The social control by question approach can carry condition
among the laborer with the inclination that they are being esteemed in the structure and
this can acquire effectiveness in their work. It is help to kept up the level of market and
increment inward working environment (Grant, Wong and Trautrims, 2017).
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Every much sort of style is help to make advancement and present innovation in
advertise. Draw off is point of convergence on inside working environment. Advancement is
help to roll out a few improvements in market and change the quantity of customer in advertise.
With the assistance of this hypothesis is help to uncertain amount new customer in market of
Aldi. To set a legitimate methodology is help to build the level of conveying without hesitation
in showcase. Models is help to for future market and increment more number of client and help
to settle on new choice in work put.
M2 Strength and Weaknesses of various methodologies of Leadership in the Aldi
The Aldi aggregate receives different methodologies in the business tasks keeping in
mind the end goal to expand the adequacy and effectiveness of the association. These
methodologies have different qualities also shortcomings which are as per the following -
Strengths
 Enhance relationship among the representatives in an association
 Aides in imparting the thoughts and perspectives to the colleagues
 Enhancing correspondence among the representatives and different divisions inside an
association
 Aides in making an open and also straightforward business condition inside an
association (Stein, 2017).
Weaknesses
 The Aldi gathering can not keep up mystery in the association
 May prompts clashes inside the association
 Tedious as the leaders talk about each and everything with the colleagues.
LO3
P4 : The key approaches to Operation's Management and Role of Managers and leaders.
The Aldi organization has viably circulated the business activities, obligations, parts and
duties among different workers and groups or staff as per their aptitudes and capacities. This
helps the operational administration of the association to create adequacy and productivity of the
business exercises. The Aldi apply different key methodologies or hypotheses in there activities
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or capacities performed by different representatives at various levels and offices. The different
speculations are a depicted beneath -
 Lean theory – The Aldi receives the lean hypothesis in their efficiency or assembling
process. This hypothesis was first found by the Aldi to expand proficiency and adequacy
in the assembling procedure and also change in the execution of the association. This
hypothesis center around disposing of the misuse of the assets which prompts powerful
usage of time and assets for accomplishment of objectives and goals. The lean hypothesis
help the association in lessening the loss inside the assembling forms by shaping
powerful groups and staffs and rearranging the different procedures which inconceivably
enhances the results or consequences of the general organisation
 Six sigma – The Aldi execute different procedures of administration with a specific end
goal to recognize and dissect the execution of the organization. This hypothesis likewise
helps in recognizing the reason for surrenders in the items and limiting them with the
utilization of various compelling devices and methods in the business operations
(Moutinho and Vargas-Sanchez, 2018). The Six sigma is information driven and taught
approach and hypothesis which helps in taking out deformities in different capacities and
process from items to administrations or generation to value-based. There are five
fundamental standards of the six sigma hypothesis as said underneath -
1. Concentrating on the clients
2. Understanding and recognizing the strategies to finish an assignment or work
3. Enhancing, overseeing and smooth stream of authoritative procedures.
4. Expelling or dispensing with non-esteem included exercises and squanders.
5. Decreasing variety and overseeing actualities
 Queuing theory – This hypothesis can be resolved as a numerical approach with a
specific end goal to examine the postponements and blockage of the holding up line. The
Queuing hypothesis helps in looking at each component of holding up in line to be served
it incorporates administrations process, entry process, number of framework places,
number of servers and clients and so forth. The Aldi execute this hypothesis keeping in
mind the end goal to help up their execution and accomplish their authoritative objectives
successfully.
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P5 The values and importance of Operations Management within the Aldi to achieve the
business objectives
Importance of operation management
Operation Management is important to improve the overall productivity. The ratio of
input to output is termed as productivity. It gives a measure of the efficiency of the manager as
well as the employees. Since the discipline focuses on using the available resources in the best
possible way to achieve end goals, so it improves the overall productivity.
For every organization the operational management performs an essential role in that
particular organization in order to achieving best results in a situation. The company Aldi has an
effective and efficient management team and they work together. They manage all the operations
and business related activities effectively (Vallabhaneni, 2017). In this organization the operation
management clearly focuses on the planning, staffing, organizing and controlling in that scenario
and this will help to that company to build effective communication and co ordination with the
firm. In this context, there are different roles and duties of an operation's manager who perform
with this Aldi group. The major important role included these essential points that are as under :
 Transformation of Raw Material – the business is focused on the transformation of raw
material. In this company Aldi the major things for raw material is maintained better
relationship with suppliers. Raw material is use for making finish goods and sell them to
their customers and earn profits. So for this purpose the operation's manager make sure
about the operation in the products and services in effective manner.
 Distribution and Control – the manager of operation management distribute all the
functions and operations of the company into the employees and staff members of
various departments with the organization. This is provided with the reference of their
skills and abilities of those employees and departmental staff members. This will help in
distribution of task in proper manner and increasing their efficiency in that particular
organizational operations.
 Capacity Management – in this context the capacity management in states as the
effective use of business resources and developed technology within the various
departments of that organization (Cavage, 2017).
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 Process Design – process design is refers as the proper development of the process which
will used by the different departments in the organization and produce the products and
services and other functionality of the company.
M3 How the managers and leaders can improve efficiencies of operation management to obtain
business objectives.
There are many aspects which is use by the leaders and managers of that company to
improve the efficiency of operation management towards the achieving the goal and target of the
particular organization. The different methods in which the managers and leaders improves the
efficiency in the business activities and operations of a company are as under :
1. Match to task with abilities and skills – the leaders and managers assign the role and
distribute the task while developing a new team. They make sure about their given task
and they all perform as like the best person. This is all done by giving the right work to
the right person with their skills and abilities.
2. Don't be afraid to delegation – leaders and managers should motivate and give
inspiration to the employees and team member by delegating various roles and
responsibilities to the employees and their departmental staff members. They motivate to
the employees to perform the role and responsibilities by giving them proper right to
work (Roover,2017).
3. Keeping their goals clear – in Aldi company there are leaders and managers are helps to
the company's employees and their team members to clear their vision and work
according to their direction. They make sure about to each and every employee within
that organization and understand the objectives and goals of the firm so that they can
work easily and effectively in order to achieving their targets and goal.
LO4 :
P6 and M4 and D2 Analysing various factors affecting the business environment
In an organization there are many factors whether it will be internal or external. They all
factor affecting the business and also give their impact. In this Aldi company the factors which
will affecting more to this business in positively as well as negatively. So for this reason the
management as well as leaders of this company need to focus on these factors in order to
overcome the negativity impacts and issues, they have on that particular organization. There are
several factors which can affect the decision making process are described as below :-
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1. Value system – this value system is purely based on the ethics, norms and culture of the
organization. The policies and regulations of every company has a major impact on the
functions of managers and leaders of the management.
2. Financial factors – this type of factors can also give their impacts on the Aldi's business
activities and each and every operation's. These are those functions that can affect the
business and the organization may reduce their profitability by this factor. A business can
face the fund or capital employed related issues and it is an important point.
3. Objectives and mission – the major objectives and mission of this Aldi company is
change accordingly to the changing business environment and it will also give its impact
on the organization activities. It has a great impact on the company in different
competitive environment (Haksever and Render, 2018).
CONCLUSION
In this above report there are describing the role of leaders and functions of managers in
the context of Aldi company. The operations and management plays an essential role in order to
achieving organizational goals and targets. There are these various aspects must be included.
These are followed by the leaders and managers both and they both developed profitability of the
organization in different situation. So for this purpose, present report demonstrate the
comparison between the roles and characteristics of managers and leaders on the various basis.
These bases are orientation, vision, focus and many more other aspects. In addition to this
context, there are a summarised report of the Aldi company in which their leaders and managers
perform with their skills, ability and participation towards to achieving the targets and company's
goal.
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REFERENCES
Books and Journals
Haksever, C. and Render, B., 2018. Service and Operations Management.World Scientific Books.
De Roover, R., 2017.The Medici Bank: its organization, management, operations, and decline.
Pickle Partners Publishing.
Cavage, M., Fitch, N., Fred, K.U.O., Xiao, Y., Pacheco, D. and Cantrill, B., Joyent Inc,
2017.Object store management operations within compute-centric object stores. U.S.
Patent 9,792,290.
Vallabhaneni, B. and Kumarasamy, P., CommVault Systems Inc, 2017.Storage management
operations based on executable files served on demand to storage management
components. U.S. Patent 9,800,656.
Moutinho, L. and Vargas-Sanchez, A. eds., 2018.Strategic Management in Tourism, CABI
Tourism Texts. Cabi.
Stein, D., Achari, G., Langford, C.H., Dore, M.H., Haider, H., Zhang, K. and Sadiq, R., 2017.
Performance management of small water treatment plant operations: a decision support
system.Water and Environment Journal,31(3), pp.330-344.
Grant, D.B., Wong, C.Y. and Trautrims, A., 2017.Sustainable logistics and supply chain
management: principles and practices for sustainable operations and management.
Kogan Page Publishers.
Hugos, M.H., 2018.Essentials of supply chain management. John Wiley & Sons.
Hill, A. and Hill, T., 2017.Essential operations management. Macmillan International Higher
Education.
Choi, T.M., Chan, H.K. and Yue, X., 2017. Recent development in big data analytics for
business operations and risk management.IEEE transactions on cybernetics,47(1), pp.81-
92.
Swink, M., Melnyk, S.A., Hartley, J.L. and Cooper, M.B., 2017.Managing operations across the
supply chain. McGraw-Hill Education.
Bai, J., Fügener, A., Schoenfelder, J. and Brunner, J.O., 2018. Operations research in intensive
care unit management: a literature review.Health care management science,21(1), pp.1-
24.
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Bartlett, C.A. and Beamish, P.W., 2018.Transnational management. Cambridge University
Press.
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