Management and Operations - Google Assignment

MANAGEMENT AND
OPERATIONS
Student Name: Marioara Tarnovietchi

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Different roles and characteristics of a leader and a manager of Google Ltd........................3
TASK 2............................................................................................................................................5
P2 Example to illustrate the role of leader and function of manager in different contexts of
Google Ltd .................................................................................................................................5
P3 Different theories and models of approach............................................................................6
TASK 3............................................................................................................................................7
P1 key approaches to operation management and the role of manager and leaders can play-...7
P2 Importance and value of operations management in achieving business objectives............9
TASK 4..........................................................................................................................................10
P1 The factors within the business environment that can impact upon operational management
and decision making by leaders and managers.........................................................................10
CONCLUSION..............................................................................................................................11
REFRENCES.................................................................................................................................12
.......................................................................................................................................................14

INTRODUCTION
Every organisation have some objectives which they want to achieve in an effective
manner. Management and operations is an administration of business practices that can create
high level of efficiency within an organisation (Ageron, Gunasekaran and Spalanzani,2012). It is
basically concerned to convert raw materials and labour into goods and services. Google is one
of American engine company that have more than 70 percent of worldwide online search
requests. This file basically defines roles and characteristics of an efficient leader, different
theories that a leader made in an organisation. It would also deal different key approaches,
importance and factors affecting business environment that have an impact on operation
management. This report also make the direct impact to find out different decisions that a
company have made will be discussed in this file.
TASK 1
P1 Different roles and characteristics of a leader and a manager of Google Ltd
Citied company is considered as one of a most important search engine in order to
organise information on an internet. More than 88,110 full-time employees are working in this
field.
Role of a leader and manager
A role of an effective leader and manager of a company had to make different
challengers that particular employees had to follow. Google became a largest entity is one of
biggest technology in world. The manager should have right balance of interest offering right
balance of freedom and advice for a team. The team should have shown keen interest towards a
company and can become unbiased aware of unconscious biases (Ahuja, 2017). Good leaders
and managers create the inclusive environment everyday so that employees can do work in an
efficient manner. The employees do not want to do work where a managers are so lazy and do
not initialise the work, they have to be goal -oriented in making different challenges in company.
They make sure that all the task are being done in a systematic manner focussing on day to day
activities. As a result, it helps managers in executing the work in an effective manner.

Characteristics of leader
 Instead of directing employees for the task leader should be strategically focussed, this
will not only guide workers but also motivate them in driving themselves for doing any
kind of work. (Aldertonand Saieva,2013)
 Leaders of google, with the help of artificial intelligence they can provide a better
working place to its workers. As a result, it will provide firm in giving effective results
and outcomes.
 In order to get effective results, leaders have to focused more on identifying the
strategies through which continuous improvement can be done. This will further work as
a bigger step towards achieving objectives and set targets in a speculated time frame.
 Through competencies from top to bottom can help google leaders to be focused on
determining sectors and areas from where company can gain maximum benefits and
return as well. Leaders doesn't need any kind of changes in the personality and with the
existing traits they are attain success for their objectives.
 According to the culture in Google, in order to determine the leadership qualities, they
take time and efforts. This aid them in eliminating different kinds of challenges which
further aid them in evaluating better conclusion for the benefits of the company.
Characteristics of Manager
 Manager should be a good coacher, who can perform great performance and can invest
the time and energy to coach others.
 Managers of google can empowers team and does not micromanage. A team should be
flexible and give the space to it. He should produce the results that he/she wants.
Mangers don't set goals which neither expect the outcomes.
 Many managers can fail because they do not have the good communication skills or
unidirectional. It is essential to be good listener who can invest time and listen to team.
 Their would be clear vision who can managed team, set the tone, lay the foundation and
direction for a team.(Chevalier Lamasand Mlinar 2015),