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Management and Operations Assignment | Mark and Spencer plc

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Added on  2020-12-29

Management and Operations Assignment | Mark and Spencer plc

   Added on 2020-12-29

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Management andOperations
Management and Operations Assignment | Mark and Spencer plc_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare the different roles and characteristics of leader and manager..............1TASK 2............................................................................................................................................3P2 The role of a leader and functions of manager apply in different situational context...........3P3 Apply different theories and models of approach including situational, system leadershipand contingency..........................................................................................................................5TASK 3............................................................................................................................................8P4 Key approaches to operation management and the role of leader and manager....................8P5 Importance and values of operations management in achieving businesses objectives........9TASK 4..........................................................................................................................................10P6 Assess the factors within business management that impact on operational management.10
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Management and Operations Assignment | Mark and Spencer plc_3
INTRODUCTIONOperation management is to be considered as the administration of business practices forcreating the highest level of efficiency as much as possible within organization. In this defined asthe procedure for converting raw materials, labor, capital, machine and methods into finishedgoods in effective manner for maximizing profits (Brown and Bessant, 2013) . Management andoperation includes the plan and execution of strategies to run entire business operations withefficient way. In other words, operation management play crucial role in utilizing availableresources such as staff, materials and technologies to get maximum outcomes with limited inputsas well. This report is based on Mark and Spencer plc which is British multinational retailer andits headquartered in London. This assignment will explain the role of leader and function ofmanager that are applied in different situations within organization. It demonstrate the role ofleaders and manager that play in the operations function of firm. This report will define therelationship between leadership and management in a contemporary business environment. TASK 1P1 Define and compare the different roles and characteristics of leader and managerA good Leader and Manager assist the organization, to survive in market and competewith its competitors. Both are necessary to increase efficiency in business and to motivate anddirect their employees and followers. Marks and Spencer Group plc (M&S) is a retailer in theUnited Kingdom , with approximately 1,380 stores across the world. M&S run by its chairmanArchie Norman and chief executive Steve Rowe. The Company operates in two segments: UKand International and offers food products of their brand, clothing and home decor products intheir online and offline stores. M&S has been in business for more than 125 years (Cass andMukherjee, 2011).A Manager is one who manages the organisation and responsible for planning,organising, directing, coordinating and controlling the business activities. Managershave theability to get their work done by the employees by using several strategies or ways and also havethe right to hire and fire them. In an organisation, different type of Managers are present ondifferent levels suchlike general Manager, project Manager and functional Manager. Somebasic qualities of Managers are efficient decision making, disciplined, committed to work, highin confidence and have patience (Eriksson, LeBel and Lindroos, 2015) . 1
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