Roles and Characteristics of Leaders and Managers in Sainsbury

Management
and
Operations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................4
Definition and comparison of the different roles and characteristics of a leader and manager...4
Various functions of the managers and role of the leaders in the SAINSBURY........................5
LO2..................................................................................................................................................6
P2 Role of leader and function of the manager in different situational context..........................6
P3 Critically evaluate different models and theories...................................................................7
LO3 P4 Approaches of operation management in company...........................................................9
P5 Importance and values of operational management to gain objectives of business.............10
P6 Different factors of business environment that impacts on operation management and
decision-making process of leaders and....................................................................................11
CONCLUSION..............................................................................................................................12

INTRODUCTION
Management is the strategic approach that uses by company to keep it’s business
operations productive so that it enables to gain it’s all proposed objective within timeframe. In
other word, it is the process of planning, organizing, coordinating and controlling people and
resources in the business in order to gain it’s all projected objectives. To understand role of
operation and management has a great example of Sainsbury. It is a major British multinational
retailer company which is headquartered in UK. It operates in multiple countries across the
world. In this report will discuss over different roles of leaders and managers that perform in the
company. Furthermore, the brief study will provide great understanding about different traits of
leadership i.e. system, situational and contingency leadership in the report.
LO1
P1 Definition and comparison of the different roles and characteristics of a leader and manager
Manager
Manager is the person who posses’ ability to manage wide number of people in the
company in efficient manner. Manager helps company to set its vision and develops objectives
so that individuals can track them and gains projected vision within timeframe. However,
managers play various roles and functions in the company such as planning, organizing,
coordinating and supervising through which they enable to improve organization’s performance
as well as raises goodwill of the business in the business market (Adebiyi, Oyatoye and Amole,
2016).
Leaders
Leaders are those people who have ability to guide large number of people towards
common goal at the workplace. An ideal leader is not only motivated individuals to give high
performance in the workplace to communicate them effectively but also supports company to
deal with different situations to stay motivated staff. The main objective of the leader is to
influence and motivate number of people to lead productivity in their working which ultimately
improves company’s performance.

Difference between leaders and managers
Attributes Managers Leaders
Goals
Managers develops goal for the
business in order to improve
growth of busines in it’s sector.
While leaders create objectives
for the staff so that they follow
them and achieves proposed
goal in effective manner.
Strategy formation &
Implication
Manager formulates policies in
the context of employee’s
wellbeing and communicates
with leaders to discuss over
these policies.
On the other hand, leaders
directly communicate with
individuals to understand their
needs for the workplace and
improves their performance by
offering high standard working
place.
Focus on
Manager always focus on
organization’s productivity
instead of people so they
formulate such strategies
through which whole
organization gets benefits in the
business market (Boylan, 2016).
As compared, leaders focus on
the people only and develops
strategies like change
management, performance
management. These strategies
support leaders to keep
workforce more active which
ultimately brings sustainable
business performance in the
global market.
Various functions of the managers and role of the leaders in the SAINSBURY
Managers plays various functions in the company while leaders help managers to conduct
different functions in the company in the efficient manner. Functions are mentioned below:
 Planning