Role of Leader and Manager in Operations Management at Tesco

Management and Operations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
Definition and comparison the different roles and characteristic of a leader and manager.........3
Numerous functions of the manager and roles of the leader in the Tesco...................................4
LO2..................................................................................................................................................5
P2 Role of leader and functions of the manager in different situational contexts.......................5
P3 Critically evaluates different theories and models of approach.............................................7
LO3..................................................................................................................................................8
P5 Importance of role by leader and manger in achieving business objectives:.........................9
LO4................................................................................................................................................11
P6 Factors of business environment which impact operational management:..........................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Management and operations can be understood as one of the most important business
development parameters onto which higher goals and interconnection of various objectives are
set for higher functional strength and optimisation of resources. The management factors of
operations are highly changing withy dynamic business demand in globe where the paradigms
are cultivated with innovation funnel to produce targets more resourcefully. Tesco is one of the
biggest retail company in industry having diverse products and services portfolio, where
operations management are developed with strong focus and training of employees is done with
high targets development. The report explains role of leader and manager in company and how
change management, performance models work within company business services, report further
discusses various traits of leadership such as situational leadership, system and contingency
leadership with their detailed meaning. Report has also undertaken operational management
analysis with various factors onto which Tesco can optimise its services and the vivid role of
leader and manager in company business objectives and how various environmental factors
connect with the changing pace of time (Bromiley and Rau, 2016).
LO1
Definition and comparison the different roles and characteristic of a leader and manager
Manager
Manager is the person who has ability to design and manage the work of an company
effectively. The manager sets goals of the company and develops objective for the staff so they
give their efforts in the right direction. They play essential roles i.e. planning, organizing,
controlling and coordinating in the organization and supports company to raise good will in the
global market (Akalin, Huang and Willems, 2016).
Leader

Leaders are the people who has ability to command group of people to give high
performance by motivating and supporting them effectively. A good lead plays essential role in
the organization such as motivating the staff through their leadership and communication skills
and encourage to achieve goal of the company over the time. The main goal of the leader is to
encourage and inspires the staff to lead productivity in their working as result it influences the
efficiency and productivity in the business.
Differences between the managers and leader
Managers Leaders
Managers sets goals of the company
so that they can meet objective over
the time.
On the other hand, leaders create vision for the
staff and commands staff to follows the objectives
which is developed by the manager.
Manager develops policies for the staff
and communicates these policies to the
leaders.
While leaders communicates with the people
effectively and improves employees performance
at the workplace as per the policies requirements.
Managers implements own decision to
the staff and gives direction to follow
it.
Leader motivates employee by providing direction
in team and assist them to overcome the
weaknesses.
Manager develops ideas for the
improving productivity of the
company.
While leader supports manager to implement their
ideas into reality.
Manager always concern for the
organization’s productivity so they
focus on things instead of the people.
Leader concerns for the people so they focus on
the people only and develops strategies to improve
their performance at the workplace so company
gets sustainable business performance in the
global market.
Planning is the main role of the
manager in the organization which
they perform effectively.
Inspiration is the major role of the leader which
they perform to motivate group of employees at
the job place (Enyinda, 2018).