Roles of Manager and Leader in British Steel Industry

Management and
operations

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO1:.................................................................................................................................................3
P1 Role and characteristics of leader and manager:....................................................................3
P2: Roles of manager and leaders in different organizational situations.....................................4
P3: Different theories and models of leadership..........................................................................5
M2: Strength and weakness of different approaches according to different situations...............6
LO3:.................................................................................................................................................7
P4: Key approaches to operations management and the role of leadership and management....7
P5: Importance of value chain management for goal achievement.............................................7
M3: Role of leadership and management for goal achievement..................................................8
LO4:.................................................................................................................................................8
P6: Factors within business environment which makes impact upon operational management. 8
M4: Effect of factors which affect business environment.........................................................10
CONCLUSION..............................................................................................................................10
REFRENCES.................................................................................................................................11

INTRODUCTION
Leadership is about leading any particular group, organization or company. It has
important role in motivating people or follower to achieve organizational goal. Operation
management is part of company that deals with supervision on production. It has role of resource
management and production procedure. This case study is based on British steel company which
is situated in Scunthorpe, United Kingdom. It was established in 2016. British steel company
provides products like construction steel, railing, wire rod etc. This report is about roles of
manager, leader and operation management in British steel industry. This report will discuss
impact of technological changes happening in the external environment and different forms of
operational challenges. This report will also describe value of operation management in
achieving business objectives.
MAIN BODY
LO1:
P1 Role and characteristics of leader and manager:
Role of leader: Leader plays role of providing clear vision to its people or its followers. It takes
initial action to perform any task or work then its followers precede same (Chen and Lin, 2018).
A leader has role of inspiring and motivating its follower to achieve their goals.
Characteristics of leader: Leader is self-aware and focuses on self-development. They are
innovating, and always focuses on new ideas to work on. It has effective communication to
address its followers. Leader has desire to influence its team. Leader has relevant knowledge of
everything he works on.
Role of manager: Manager has role of making decisions for organization or company. Manager
has role to give productivity to its company. Leader commands its co-worker to perform
organizational task and achieve its goals. Leader has role to analyse its company's market
position.
Characteristics of manager: Manager makes work culture comfortable to ensure employee can
work efficiently. Manager handles pressure well when it has goals to accomplish. They
communicate to employees directly and honestly. They always monitor the task assigned to its
employee.
M1 Comparison between different roles and characteristics of manager and leader:

Basis Leader Manager
Work ethics Leader influences its team member
to work on specific goal or task.
Manager is person who manages
a company.
Idea Leader work according to his idea of
working.
Manager works/ performs
according to organization's rules.
Direction It sets directions for himself as well
its team-mates.
It sets plans for himself as well
as for employees.
People It has its followers to follow him. It has its employees who work
under him.
Working strategies Leader accepts new changes of
working styles.
Manager reacts to changes to
new working style.
Goal They work for growth and
development of people as well as
employees.
They work for organizational
goals to accomplish.
Focus They focus on its team-mates. They focus on procedures and
process.
P2: Roles of manager and leaders in different organizational situations
Following are different role of leadership and managers:
Organizational conflicts-
Organizational conflicts may arise any time within the organization due to several reasons and
because of which organizational working is often affected. Following are different role of
leadership and function of manager in situational context (Carsten, Uhl-Bien and Huang, 2018).
Managers, tend to change the department of the responsible employees or tend to actions
according to the organizational policies to eliminate the chances of facing organizational
conflicts.
Leadership tend to utilize its effective relationship with the employees and then try to reach the
core value which is source of conflicts through this it can ensure that team work spirit is
maintained and high productivity is achieved.