Roles and Characteristics of a Leader and a Manager
VerifiedAI Summary
This document discusses the roles and characteristics of a leader and a manager in an organization. It explores the differences between the two and their importance in achieving business objectives. It also evaluates different theories and approaches to leadership and their application in the management of operations. The document further examines the role of leaders and managers in various situations and the key approaches to operations management. It emphasizes the importance of operations management in achieving business objectives and discusses the factors within the business environment that influence operational management and decision making.