Role and Characteristics of Leader and Manager in Management and Organization

Management
and organization

Table of Contents
INRODUCTION.....................................................................................................................
LO 1
P1 ROLE OF LEDER AND CHARECHTERSTICS OF MANGER
LO2
P2 Role of leader and function of manger in different situation
P3 various theories and model of leadership
LO3
P4 approaches of operation management
P 5 Importance of operation management
LO4
P 6 PESTEL analysis leader and management decision making and impact
CONCLUSION
REFRENCES

INTRODUCTION-
Management and operation are play important role in leadership and management taking
decision related to organization. In this file doing research on Mark and Spencer company. This
company is related to retail sector. In this company manager and leader use operations
management for achieving objective and goal. That research report defines the basic role and
characteristics of the manger and leader. They are work in different situation implement the role
and function. In this including approaches of operation management level and play role of
manger and leader on the operations function (Gang, W. and Center2015). In this report define
relationship between, manager and leader with environment.
LO1
P1 role and characteristic of leader and manger -
A leader plays these roles in Mark and Spanker Company -
 Motivating employee- A leader motivation have been impact on the productivity and
improve quality of work. He is giving motivation in the team. In M$S company leader
find the team need and try to full fill it. They guide plan and give the direction and how to
implementing on the plan. The give motivation through communication, examples and
rewards polices use. M$S company leader use open communication with the team
member because they know individually then solve the personal problem of individually.
 A leader is friend and guider, philosopher – Always a leader is playing 3 main roles in
team. They can share felling, desire and opinion with employee as a friend. They can also
guide through supervisor and communicating with employee, explain plan and polices of
the plan and organization. A leader is also philosopher of our team he can use the
intelligentsia and experience of team member. He gives the guidance of team member
when they need of it.
 Need of all level- Leadership is always important in the organisation all level. M$S
company leader play role in top level management to understand co-operation and
formulation of their plan and polices in middle level they give guidance and
implementation on plan(Huq, Haque, M.M., Mazhabuddin. and et.al. 2014.).

 Organisation representative- A leader is the representative of team and organization in
front of competitor and others. M$S company leaders represent our team in seminar and
conferences and general meeting. They also represent our department and team which he
leads.
These are characteristics stick having a manger in MARKS AND SPENSER Company
 Leadership- A manger is having also leadership quality because he leads to team leader.
They also having these qualities in their leadership skill emotional, self assurance and
enthusiasm.
 Good communication- A manger also having good communication skill. This skill
makes a manger effective and attractive and also develops this ability to part of effort.
They also having good communication but them having listing qualities. This skill having
a manger then they can easily guide they employee and give the motivation on them.
They can easily solve the problem and explain all things related to personally and
individually.
 Experience- A manger having some experiencing then they can lead to organisation and
work in professional environment. A manger is not having any experience then they will
not motivate to other and team member and don't understand to work.
 Confidence- A manger also having confidence on self experience knowledge and
decision then they do work and take postpositive answer. A manger having it then they
take responsibility of team and make plan for the organization.
LO 2
P2 Role of leader and function of manger in different situation
UPGRADE IN TECHNOLOGY - M$S company is doing some changes in the technology then a
leader is leading the team for achieving organisation g goal related to upgrade in technology.
They set to goal and clear vision for the organization and motivate to employee and guide the
team member, and also builds moral for the organisation. They providing training of the
employer and employee update they knowledge. He explains why they technology change and
what the M$S want from it. They give guidance employee take part in the training programme. It