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Introduction to Operations Management (doc)

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Added on  2020-10-22

Introduction to Operations Management (doc)

   Added on 2020-10-22

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Management and Operations
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Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................3P1 Different roles and characteristics of manager and leader.....................................................3TASK 2............................................................................................................................................4P2 Application of role of leader and function of manager in different situational context.........4P3 Application of various theories and approaches of leadership..............................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
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INTRODUCTIONManagement is an area that is concerned with managing all the functions of firm insystematic manner. Whereas, operations includes all those activities that are involved inconversion of raw materials into final goods (Antonakis and House, 2013). Operationsmanagement is an area concerned with developing & controlling production process as well asredesigning operation in producing services and products. This assignment is based on Marks &Spencer which is a British multinational retailer of United Kingdom. The report includes rolesand characteristics of manager and leader and its applications in distinct situations. It also definesvarious theories and approaches of leadership applied within firm. TASK 1P1 Different roles and characteristics of manager and leaderLeadership refers to an act to motivate and influence people so that they encourage toact towards attainment of common goal. A combination of personality and leadership traits andskills are possessed by leaders which influence other individuals to follow direction provided bythem. Management is defined as the process in which all functions & activities are managed insystematic and structured manner. It refers to an art in which things are getting done by others.Planning, organising, directing and controlling function are included in it. In Marks & Spencer, a simple management structure is followed by staff members inwhich there are limited levels exists between front line & administrative staff. It allows them toencourage personnel more and enables them to ensure their active participation in decisionmaking process (Bens, 2012). Functions of manager: There are various roles and functions which are performed by manager in order tomanager all the activities properly. The major functions are defined below: Planning: This is the step in which mangers plan out about how to attain particular goalor objective. It is concerned with future influence of current decisions. In this manager of Marks& Spencer set mission and objectives and decide appropriate actions to attain them.
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