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Operational management and operations

   

Added on  2020-06-05

15 Pages4264 Words313 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define roles and characteristics of a leader and manager......................................................1TASK 2............................................................................................................................................4P2 Role of a leader and the function of a manager apply in different situations........................4P3 Elaborate leadership theories.................................................................................................5TASK 3............................................................................................................................................6P4 Key approaches of operation management............................................................................6P5 Importance of operational management.................................................................................7TASK 4............................................................................................................................................8P6 Factors in business environment that impact upon operational management ......................8CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12

INTRODUCTIONEvery business organisation works with multiple functions which helps it to manage itscertain aspects, such as- human resource, finance, marketing, operation, research etc. In which,operational department is amenable to dominate the procedure of producing products andservices within workplace. Operational management is a fundamental function of every companywhich includes managing people, information, technology, equipments and many other resourcesthat are used in manufacturing of goods. It is a part of management which helps in convertingraw material into valuable goods so as company can achieve its goals and objectives in aneffective manner (Moghaddam and et. al., 2011). Kellogg's is the chosen organisation in thispresent report, it is a multinational food manufacturing industry. The company is located in 18countries and marketed over in 185 nations. Eggo, pringles, sunshine biscuits are the famousbrand of Kellogg's. It's operating income is $ 1.842 billion per year. Apart from this, the reportwill be describe roles and characteristics of a leader and a manager. There are different types ofleadership theories are discussed. Readers will also come to know various approaches of ofoperational management. TASK 1P1 Define roles and characteristics of a leader and managerLeaders and managers have a significant role in a successful business organisation.Effective leadership and management helps a company to achieve its goals and objectives. Apartfrom this, a leader is the person who can influence other people for a particular aim and target.The person set some policies and strategies as how to connect individuals and organisation'sgoals together. 1

(Source: SUSTAINING INNOVATION: THE ROLE OF MANAGERS, LEADERS, ANDENTREPRENEURS, 2017)Below mentioned some important role of a leader: - Representative of the organisation A leader is the person who represents business organisation in external world. Heorganise various seminars, workshops, conferences, general meeting, so that all people ofworkplace can interact with each other. Leaders also represent his own department which is leadby him. Integrates the personal and organisational goals The main role of a leader to reconciles personal as well as professional goals. Leaders arehelpful in coordinating all activities together, so that company can gain better outcomes. He caninfluence people and trying to accomplish business objectives by providing them training anddevelopment assistance (Macfarlane, 2011). Solicits support Leader is person who invites people at workplace as they can support in the process ofgoal achievement. But this can be done through a intelligent, mature and well experiencedleaders. They also give better and innovative suggestions in the completion of a particularactivity and task. Motivating and guiding employees 2Illustration 1: Role of leaders and managers

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