Management and Operations

Management and Operations

Introduction
 Operations Management refers to a study of various business practices
so that required information will be gathered about the working
behaviour of staff members in order to attain goals, task and objectives
in an effective manner.

Roles and characteristics of leader v/s manager
 Manager refers to an individual person which is associated with the
task and responsibility of the company. These are the people who have
to manage groups as well as individuals.
 A leader defines as the person who mainly work to motivate and
encourage team members on a regular basis so that there performance
will be increased.

Leader develop vision as well as managers
create goals
 Leaders are the one who stipulate team roles effectively in such manner
so that peoples feel motivated in the performance of business functions.
In context of ASDA, leaders provide guidance to the employees in
order to increase their overall performance.