Comparison between roles and characteristics of a leader and manager

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
Task 1 ..............................................................................................................................................3
P1 Comparison between roles and characteristics of a leader and manager..........................3
Task 2...............................................................................................................................................4
P2 Role of a leader and functions of a manager apply in different situations........................4
P3 Different theories and models ..........................................................................................5
Task 3...............................................................................................................................................6
P4 Key approaches to operations management .....................................................................6
P5 Value and importance to operations management............................................................7
Task 4...............................................................................................................................................9
P6 Factors in business environment that impacts on operational management.....................9
CONCLUSION..............................................................................................................................10
REFERENCES................................................................................................................................1

INTRODUCTION
Operation and management is consider as a procedure and administration process which
is used to run a business by creating a highest level of efficiency and effectiveness. The meaning
of operation and management is to convert the raw material and labour in to goods and services
so profitability can be maximize by increasing business activities (Addo-Tenkorang and Helo,
2016). This report is based on case study of Nestle's supply chain who uses operation
management to increase organisational productivity. This report include a discussion and
comparison between roles and characteristics of a manager and leader. Application of different
theories and models in relation to operation and management. Moreover, discussion of various
factors that can affects the business organisation.
A person who have ability and authority to manage functions and activities effectively is
considered as manager. Manager are playing an essential role and responsibilities which helps to
increase the organisational productivity and profitability. The manager of Nestle is responsible
for organisation performance in which it need to make solid plans so goals can be achieved
effectively.
Task 1
P1 Comparison between roles and characteristics of a leader and manager
This means one person out of collection of people able to lead and provide proper
assistance to employees so problems can be solved easily. This is important for organisation to
have a leader so problems of employees can be resolved and complete the common goals. The
leader of Nestle, works effectively who understand the problem which is facing by organisation
while supplying products and get a solutions so productivity can be maintain easily (Bromiley
and Rau, 2016).
Comparison between roles and characteristics of manager and leader
Basis Manager Leader
Definition This means a person who exercise
managerial functions and activities
primarily so business can grow
effectively.
It is one who motivate people to
work effectively by accepting
challenges and increase the
organisational profitability.