Management and Operations of Marks and Spencer - Assignment

Added on -2020-07-23

| 13 pages| 4074 words| 36 views

Trusted by 2+ million users,
1000+ happy students everyday

Showing pages 1 to 4 of 13 pages

MANAGEMENTANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1.............................................................................................................................................1P1 Comparison of various roles and characteristics of leaders and managers.......................1P2 Role of leaders and functions of managers according to various circumstances..............3P3 Theories and model of approaches....................................................................................4TASK 2 ...........................................................................................................................................5P4 Approaches for operation management and roles of leaders and managers of Marks andSpencer...................................................................................................................................5P5 Operation management and its importance of values in achieving business objectives...7P6 Factors that have an impact on operational management and decision-making by leadersand managers in Marks & Spencer company.........................................................................8CONCLUSION................................................................................................................................9REFERENCES .............................................................................................................................10
INTRODUCTIONManagement and operations is one of the important factors which is essential for acompany to rum their business. It assists an organisation to create and manage according to thecurrent market situations so as to gain maximum benefits for their firm (Tang and Musa, 2011).This ensures that customers are provided with final goods with superior qualities. Hence, theirprior responsibility is to transform raw materials into final goods which gradually enhances thesales and share of profitability. Leaders and managers can be said as important persons in anorganisation who lead and manage the team in an effective manner. Thus, they assist them toattain higher position in the market area. Other than this, they motivate and encourage theirsquad to perform in a better manner. Marks and Spencer is one of the leading companies whichmanufacture clothing and household products. It has around 976 stores across the UnitedKingdom. In this report, various roles of leaders with different characteristics of managers areincluded. Leaders and manger's role are important which helps a company to achieve their settargets and objectives, for this what approaches they are using is mentioned in this assignment.TASK1P1 Comparison of various roles and characteristics of leaders and managersLeaders and managers are essential for any company so as to conduct their business insmooth manner. Leaders are those who prepare a proper plan to execute the tasks properly. Theyguide and show the best possible path from which they can easily achieve their set objectives.Whereas, managers assigns the tasks and conducts various activities for improving the skills oftheir employees (Lee and et. al., 2014). They make sure that a healthy environment ismaintained at the workplace where workers can work peacefully. For this, they can monitor theperformance on a regular basis which will assist them to know the behaviour of an individual.Below some of the roles and characteristics of leaders and managers are:Roles of LeadersMotivate and encourage their employees: Leaders motivate and encourage their teammembers to work appropriately. They make sure that all the problems are eliminated which actas a barrier in their performance. Managers treat their workers equally without anydiscrimination which helps them to identify the needs and satisfaction level of employees. Theyensure that team put efforts for attaining a common goal. 1

Found this document preview useful?

You are reading a preview
Upload your documents to download
or
Become a Desklib member to get accesss

Students who viewed this