Management and Operations in Tesco : Assignment

Added on - 21 Jul 2020

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Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and analyse several duties and traits between a manager and a leader................1M1 Difference between manager's function and leader's role................................................4TASK 2............................................................................................................................................5P2 Function of manager and duty of leader...........................................................................5P3 Models and theories of leadership systems.......................................................................6M2 Strengths and weaknesses of different approaches.........................................................7D1 Leadership approaches and theories.................................................................................8TASK 3............................................................................................................................................8P4 Important approaches to operations management and role that leader and managers......8P5 Worth of Operation management in achieving business objectives...............................11M3 Techniques to modify efficiencies of operational management....................................12TASK 4..........................................................................................................................................13P6 Factor of business environment impact upon operational management and decision making..............................................................................................................................................13D2 Application of operations management........................................................................14CONCLUSION..............................................................................................................................14........................................................................................................................................................17
INTRODUCTIONBusiness management and operation include designing and implementation of strategies& tactics to function organisation management properly. It is a division of adoption ofmanagement and operational strategies within an organisation. A person in company can bespecialize in various works but he must be skilled in a specific piece of work. Like if someone isgood is communication and costumer management skills he must be recruit in costumer serviceDept. Operation management refer to managing and organising all functions of production,manufacture and distribution process accordingly and properly (Ageron, Gunasekaran andSpalanzani, 2012).Tesco is UK based MNC which sale Grocery and general merchandise retail product in alover UK and other countries. It owns its stores in more than 12 nations except Europe. Tesco hasbeen listed leader of Grocery Retailer in all Asia an d Europe. Tesco has membership at LondonStock Exchange which allows company for foreign business market and exchange foreignmoney and also noticed as 28thlargest company In London Stock exchange.In this study, report will study roles and characteristic difference between a manager anda leader within an organisation and analyse there function. Also this compare a leader and amanger's role and traits in organisation. Evaluation of operational approaches in managementand theories and their roles in Tesco is being done.TASK 1P1 Define andanalyse several dutiesand traitsbetween a manager and a leaderLeadership -Leadership, is ability andacquisitionto lead and guide and establish thevision for a group of people or organisation.Management –Whereas, management is the administration of activities includingorganising and coordinating various strategies and staff members in a work in order toaccomplish organisation mission and objectives.A leader in large business like Tesco monitor and manages company's employee andemployer in corporate sectors. A leader look after company and society and is the individualwho has established company and motivate it for further achievement. Whereas manager at acorporate control and monitor different work and task at company and handle reports and issuesof organisation (Management And Leadership Styles In Tesco,2015). Manager is usually charge1
or leader of a particular group at business like Tesco. Definite segments in Tesco has allottedseparate managers to their skills and need of department whereas whole Tesco has only fewleader who generates and manages different issues and controls and maintain dignity anddevelopment of Tesco as well manages their organisation relation with community and Govt. ofnations.Characteristics of Leadership -1. Flexible –This is a leadership style that need a leader top be flexible. A leader should be flexible tochange and adjust according various situation, vary in direction and suitable strategy. It adjustleader to cater their best from them from every person (Alderton, and Saieva, 2013).2. Value Diversity -Good leadership understand the value of diversity in the business. They accept concept ofdiversity and the more diversity and more innovation and creativity in work. Leadership seekmore diversity in order to bring more potential in the work (Barratt, Choi and Li, 2011).3. Decision Making -Good leadership is all about taking quick and right decision on right time that suit thesituation best and carry best result out of applied strategy. A person can take right decision afteran analysis or thinking over it but leader own the ability to take quick decision in pressuredsituation and make best of it (Blome and Schoenherr, 2011).4. Communication and interpersonal skills -Good leadership posses better communication and interpersonal skills in order to linkwith masses and influence them through their speech and ideas. Leader must have high level ininterpersonal skills in order to earn trust of their fellow or employee.Characteristic of Management -1. Persuasive -Management is universal and persuasive. Management is a process that is required to beobtained in an organisation to function all system properly (De Roover, 2017). Manager pursueall process and strategies that is required in order to achieve organisation goals.2. Multidimensional -Management is multidimensional activity. A manager should have ability top managemany work at a time (De Vries and Huijsman, 2011).2
3. Operation Administration -Management is required to make sure that various process is being achieved in best andeffective way. A manager, therefore, operate all activities such as production, distribution,finance, purchase and accounting (Dekker, Bloemhof and Mallidis, 2012).4. Dynamic Function -Management is a dynamic process. It keep vary according the change of environment andsocial trends. A manager should be able to handle and coordinate all affairs and practices oforganisation in various situation (Galindo and Batta, 2013).Roles of Leader and Manager -1. Innovate -Leader cater change in organisational culture and framework. They appoint futurevitality in corporation by recruiting employee in organisation (Gunasekaran and Ngai, 2012).Manager build agreement with complication in particular stores and manage planning,staffing and measure performance and consumer services to get desired results.2. Plan and Direct -A leader's role is to direct organisational vision and objective and emphasise companyvalue to everyone within organisation. Leader evolve strategies to build accomplishment aspossible and coordinate innovative strategies which emerge with time in industry (Heizer, 2016).Manager determine goals and function program according organisational strategies.Managers deposit budget planning in regard of their stores and areas and assign resources withinorganisation.3. Motivate and Control -A leader's role is to motivate all managers and employers of organisation as well asexternal public of company. A leader train and stimulate staff include managers at all levels oforganisation to develop organisation and inspire organisational people.Manager role is to motivate conclusion of organisational mission and objectives and tochange strategies according stores situation and employee management (Hill and Hill, 2012).3
Manager scale conclusion with build budget and plans and submit difference and aggregateconclusion to organisation .4. Alligation and Organise -A leader is first person of an organisation. Communication with corporate people andbuild company strengths is leader responsibility (Jabbour and et. al., 2012). Leader pursueemployee and employer by aligning them on a perfect place fitting their skills andresponsibilities .Whereas a manager role is to build and formulate several structure to attain strategies. Amanager convey programme and keep teaching it. Assign roles of different employees designingand distribution of role and targets among members of organisation.M1Difference betweenmanager's function and leader's role4
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