Comparison of Roles and Characteristics of Leader and Manager

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1 ................................................................................................................................................3
P 1 Comparison of roles and characteristics of leader and manager......................................3
LO 2 ................................................................................................................................................5
P 2 Role and functions of leader and managers in different situation....................................5
P 3 Different theories and models of approach......................................................................6
LO 3 ................................................................................................................................................8
P 4 Key approaches to operation management and role of leaders and managers.................8
P 5 Importance and value of management operations ...........................................................9
LO 4 ..............................................................................................................................................10
P 6 PESTLE Analysis of Tesco............................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................12

INTRODUCTION
Operations management is the administration of business practices to create the highest level of
efficiency possible within an organization. It is concerned with converting materials and labour
into goods and services as efficiently as possible to maximize the profit of an organization. Tesco
plc trading as Tesco, is a British multinational groceries and general merchandise retailer with
headquarters in Welwyn Garden City, Hertfordshire, England, United Kingdom. It is the third-
largest retailer in the world measured by gross revenues and the ninth-largest retailer in the world
measured by revenues. This report covers issues such as comparison between roles and
characters of leaders and managers, role and functions of leader and managers, different theories
and models, Pestle analysis and key operations in operations management.
LO 1
P 1 Comparison of roles and characteristics of leader and manager
Basis Leader Manager
Definition Leader is the person in the
company who have the power
to influence, inspire and
motivate the employees of the
company so that they can
achieve their targeted goal.
Leaders formulate the
strategies and make necessary
changes so that they can
predict the outcome of the
decision. Leader of the
company represents the
organization at every stage and
they are required at every level
in order to take the necessary
Manager of the company is the
one who is assigned for
handling the work which
relates to planning, controlling,
directing, organizing and
controlling. Managers of the
company are held responsible
if the task is not completed or
or completed with an false
attempt as it concerns the
reputation of the company.
They even have the authority
to hire the eligible candidates
and fire the unsuitable
candidates. Company hires

steps in the company. He
encourages and motivate them
so that they can work together
as a team so that company can
reach to success with less
efforts. Leaders possess many
qualities such as motivation,
innovation, developing trust,
creation of team etc.
(Shabanpour-Haghighi and
Seifi, 2015. )
various types of managers as
they are required in their
respective area of expertise.
For instance functional
managers, project manager,
general manager and top level
managers. Role that managers
of the company play is wholly
based on the nature of the
work. For instance managers
of the company who are
working on the top level they
will be concerned for setting
the vision and mission of the
employees.
Innovation Leader of the company is the
one who comes up with new
ideas so that they can bring
new process for work in the
company which helps them to
gain more share in the market.
They focus on the things
which are currently in buzz in
the market so that they can
make products according to
that.
Manager of the company is
one which maintains the
services of the company which
are already existing in the
market. Manager of the
company controls the
employees and work of the
company so that they can
prevent the factors which are
threat to the company.
Trust and Control Leaders of Tesco needs
encourage their employees so
that they can work up to their
potential and achieve the goals
Managers of the company
controls the work which is
done by the employees by
assessing them at every stage.