Management and Operations

This presentation provides an overview of operations management, including key approaches, operational functions, total quality management, just in time approach, six sigma, role of leaders and managers in Procter & Gamble, and the importance of operations management.

MANAGEMENT AND OPERATIONS

Introduction
 Operations management is a process which starts from the procurement of
basic or raw materials and continues till the conversion into finished
goods.
 It is a broad concept which is associated with evaluation, review, control
of various activities. These activities includes manufacturing of goods and
services, designing and managing the production operations within the
company.

Key approaches to operations management
 Operation management is mainly
concerned with all those activities which is
related to planning, directing and
organising in references to production or
manufacturing of services and products.

Operational Functions
 Production: It is concerned as the major activity within Procter & Gamble. Production
function refers to the procurement of raw materials and its conversion into final
products.
 Marketing: This is another main function within Procter & Gamble which ensures that
all the products manufactured by company attract large number of customers
 Transportation: Another major function within Procter & Gamble is transportation
which is to make sure that all the products manufactured by company reach to its
consumers within time.

Total Quality Management
 This approach is commonly used by those
companies whose main aim or objective is to
maintain the quality of goods and services
 Total Quality Management approach widely
requires efforts and commitments from all the staff
members collectively so that scraps or wastages can
be reduced or eliminated and consumers can get
high quality of products.

Just in time approach (JIT)
 It is a management method which focuses on
the concept of reduction of cost related with
inventory management.
 Along with this just in time approach also
helps in removing the possibility of dead
stock.

Six Sigma
 It is a statistical approach which is broadly used within the company in
order to reduce defects or errors which occurs during production process.
 Leaders and managers of Procter & Gamble use this approach for
increasing or enhancing the productivity level of workers within the
organisation.

Role played by leaders in Procter & Gamble
 Leaders within Procter & Gamble plays an important role in company.
They encourage employees and staff members of an enterprise who are
positioned at various levels, departments and functions within company to
make proper use of productive techniques.

Role played by Managers in Procter & Gamble
 Managers of Procter & Gamble plays an important role by maintaining a
path or track of performance of their staff and workers so as they can
evaluate the difference between company's actual and desirable output.
 For this, managers of the company often make strict policies and
procedures for the attainment of organisational goals and objectives.

Importance and value of operations management
 Enhancing overall productivity: One of the critical aspects for a business
organisation is productivity. Leaders and mangers of Procter & Gamble provide
special consideration to this component of operations management, so as to make
sure that workers or employees complete the given tasks in appropriate manner
within given time duration.
 Reduction of cost: In context with Procter & Gamble, operations management plays
as an effective tool which helps the managers and leaders in finding and reducing
the costs which is related to scrap.

Conclusion
 From the above mentioned PPT it has been concluded that, in an every
organisation operation management play a very important role and also it
is applicable at all the level of an organisation.

References
 Fan, W., Liu, N. and Zhang, J., 2015, November. Multi-objective
optimization model for energy management of household micro-grids
participating in demand response. In Innovative Smart Grid Technologies-
Asia (ISGT ASIA), 2015 IEEE (pp. 1-6). IEEE.
 Han, W. and et. al., 2017. The experience of diagnosis and management in
coexisting ureteropelvic junction obstruction and nonreflux megaureter.
Chinese Journal of Urology. 38(2). pp.95-98.