Management and Operations - Procter & Gamble

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
Activity 1.........................................................................................................................................1
P1 Compare the different roles and characteristics of a leader and a manager......................1
P2 How the role of a leader and the function of a manager apply in different situations......3
P3 Different theories and models of approach of leadership.................................................4
Activity 2.........................................................................................................................................5
P4 Key approaches to operations management and the role that leader and manager play...5
P5 Importance and value of operations management in achieving business objectives........7
P6 Factors within the business environment that impact upon operational management and
decision making by leader and managers...............................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
.......................................................................................................................................................10

INTRODUCTION
Management and operations is considered as an important aspect which is related with
controlling and designing entire manufacturing process for converting raw material in finished
goods and services. Mainly, it includes day to day activities of operational procedures that may
help in improving performance level of the company at market place (Management Operations,
2018). Along with this, management also play vital role in implementing strategy for
maintaining better coordination among all the workers so that they can easily execute their
activities and attain set objectives. This report is based on the Procter & Gamble, is an American
multinational consumer corporation which various branded products to its customers by
analysing customers’ needs and wants. Report cover role of a leader and function of manager
within the organization. Leadership and manager concept is also mentioned in this project which
may contribute in enhancing the workers performance at workplace. Along with this, importance
of operation management is discussed which may contribute in achieving organisational
objectives. At last, factors are also described which impact in the decision making process of the
manager and leader as well.
Activity 1
P1 Compare the different roles and characteristics of a leader and a manager
Manager and leader both play important role in business organization in leading and
managing organizational activities to attain set goals and objectives. In this, both are different
from each other at workplace. Thus, it is important for them to effectively lead and manage
workers so that they can easily attain their goals in allotted time frame.
A leader is referred to a person who has ability to influence and motivate their team
members to effectively perform their assigned activities in appropriate manner. With the help of
this, they can attain desired goals and objectives. On the other side, manager is the individual
who have ability to manage all the activities of workers and business as well. The main role of
manager is to build better coordination among employees to attain positive outcomes (Hitt, Xu
and Carnes, 2016). This will directly contribute in making business organization able to attain
success at market place. For understanding there are some difference between manager and
leader on the basis of their roles and characteristics as well. By this Procter & Gamble can easily
execute their business activities in most effective manner.
1

Basis Leader Manager
Meaning Leader is a person who is able
to guide as well as lead team
members to attain
predetermined goals and
objectives in organization
(Laudon and Laudon, 2016).
Manager refer to the individual
who is responsible for
organizing all the activities of
the workers with the aim of
maintaining better relation
among employees. Mainly,
they are liable for designing,
directing, controlling and
coordinating operational
activities for attaining positive
outcomes.
Motivating Leader is responsible for
motivating as well as
encouraging employees to
attain set goals in appropriate
time frame.
Manager of Procter & Gamble
motivate their workers at the
time of perform allotted task
which make them able to attain
their target.
Skills Leader of Procter & Gamble
has appropriate skills of
interacting so that they can
easily motivate their workers
towards the set objectives.
Manager of Procter & Gamble
having appropriate
management and decision
making skills through which
they make their workers able
to execute task effectively.
Role The main role of leader in
Procter & Gamble is to
motivate and encourage
workers to perform best.
Manager of Procter & Gamble
play vital role in operating
distinct activities of entire
functions and department as
well.
Responsibilities Leader of Procter & Gamble is
responsible for making
Manager is responsible for
meeting all the task and project
2