Management and Operations: Theories, Approaches, and Role of Leaders and Managers

Management and
operations

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
TASK 1............................................................................................................................................4
TASK 2............................................................................................................................................4
P2: Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts........................................................................................................4
M2: Assess the strengths and weaknesses of different approaches to situations within the work
environment.................................................................................................................................5
P3: Apply different theories and models of approach, including situational leadership, systems
leadership and contingency..........................................................................................................7
D1: Critically analyse and evaluate the different theories and approaches to leadership in given
contexts........................................................................................................................................8
P4: Explain the key approaches to operations management and the role that leaders and
managers play..............................................................................................................................9
P5: Explain the importance and value of operations management in achieving business
objectives...................................................................................................................................10
M3: Evaluate how leaders and managers can improve efficiencies of operational management.
...................................................................................................................................................11
P6: Assess the factors within the business environment that impact upon operational
management and decision-making by leaders and managers....................................................12
M4: Analyses how these different factors affect the business environment and wider
community.................................................................................................................................12
D2: Critically evaluate application of operations management and factors that impact on the
wider business environment......................................................................................................12
CONCLUSION..............................................................................................................................13

References......................................................................................................................................14
Books and journals:...................................................................................................................14