Management and Operations: Roles, Theories, and Importance

Management
and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1. Comparison in Roles of Manager and Leader.......................................................................3
P2. Examples functions and roles of manager and leader in distinct situations..........................4
P3. Diverse Theories and models.................................................................................................5
P4. Key approaches of Operational Management........................................................................6
P5: the importance and value of operations management in achieving business objectives.......6
P6: the factors having an impact upon the decision-making by leaders and managers...............8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management and operations are primarily concerned to manage and supervise all the
functions of management for the smooth working of the company. In other words, business
practices of the organizations are administered in order to generate higher level of efficiency at
the workplace.
Morrison Plc is one of the largest supermarket chain in the world, was started by William
Morrison in Bradford, England. It offers its customers several products for their consumption
(food, clothing) and entertainment (books, DVDs).
This report explains the concept and operational management in detail by discussing the roles of
a leader and manager in Morrisons with the different situational examples, different models and
theories of situational leadership and contingency and importance and value of operational
management in achieving companies objectives and assessing factors in the business
environment.
MAIN BODY
P1. Comparison in Roles of Manager and Leader.
Leaders in Morrison are the one who defines the vision of the company in Morrison, they
motivate and engage employees to work and turn his vision into reality. Leaders are the those
people in the company who think beyond what employee do within Morrison. There main
purpose is to their activate workforce to do something bigger, he/she believes that the with the
high functioning teams Morrison can acquire more efficiently (Mitra and
Karathanasopoulos,2019). Leaders are one who bring and embrace change in the organization
and also are very innovative and expect uniqueness in the company at every stage by creating
brand which differentiate it from its rivals. They keep on trying and experimenting new things
for the company's success and do not worry about the failed attempts. Because leaders define the
vision, they stay motivated and think towards achieving the long-term goal of the company.
Leaders in Morrison know their stakeholders and spend sometime with them to build the faith
and loyalty of them in Morrison and deliver them their promise.
Whereas
Managers are the people who focus on setting goal for the company, measuring the status of the
goal and tries their best with the teams to achieve that goal. Managers control circumstances to