Introduction to Operations Management (docs)
Added on 2020-12-10
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Management and operations
Table of ContentsIntroduction.................................................................................................................................................3LO1.............................................................................................................................................................3P1 Define and compare different roles and characteristics of leader and manager..................................3LO2.............................................................................................................................................................5P2 Examine examples of how role of leader and function of manager apply in different situations........5P3 Apply different theories and models of approach including situational leadership, systems leadership and contingency......................................................................................................................6LO3.............................................................................................................................................................7P4 Explain the key approaches to operations management and the role that leaders and managers play in Toyota global business strategy...........................................................................................................7Varied approaches to operations management are used by Toyota PLC which are as follows;...............7LO4.............................................................................................................................................................8P5 Explain the importance and value of operations management in achieving and sustaining Toyota’s business objectives..................................................................................................................................8P6 Access the factors within Toyota business environment that can impact upon operational management and decision making by leaders and managers...................................................................9Conclusion...................................................................................................................................................9References..............................................................................................................................................11
IntroductionThe concept of operations management deals with planning, organization, supervision, control ofproducts and services offering of the company. The focus is given on both strategic as well asday to day functioning aspects of the business (Cohen-Vogel and et.al., 2016). When thecompany has operations management in place then overall function is a smooth one but if it isnot there than overall doubts is placed on long term sustainability (Cleveland, Byrne andCavanagh, 2015). The present study has thus focused on the operations management of smallmedium organization that has expanded itself very fast. The need now is to provide a strategicdirection to the company through effective leadership and management so that it survives forlong time. Emphasis of the report is thus on difference between roles of leader and manager andapproaches to be utilized by the firm so that effective leadership can be in place. The secondsection deals with operations management of Toyota and the practices adopted by the company.This is followed by finding out how organistational goals have been attained through operationsmanagement. LO1 P1 Define and compare different roles and characteristics of leader and managerDefinition of leader and manager A leader is a person who inspires, motivates as well as influences the employees so that theywork willingly for the overall attainment of organizational goals and objectives (McLean andAntony, 2014). Manager on the other hand is the one who has the responsibility to control oradminister the organization by carrying out activities such as planning, directing, andcoordinating among others (Konstantin, 2012). Characteristics of leader and managerResearch studies suggest that most of the people have a presence of certain traits andcharacteristics from early childhood or birth that make them a leader or manager. Both of thempossess diverse characteristics that are as follows. On one hand the leader has an ability toinspire his colleagues; showcases confidence and positive attitude; has a presence of goodcommunication skill; is open minded and follow an enthusiastic approach towards work(Muratbekova-Touron and Galindo, 2018). On the other hand, a manager is quite disciplined and
committed to work; is full of patience and follows proper etiquettes in the work place so as toensure towards effective decision making. But just like the leader he is also confident about hiswork responsibilities that have been bestowed on him. Roles of leader and managerA leader influences his team members to attain a specific set of goals while a manager managesthe entire working of an organization. The leader has the quality of foresightedness whilemanager work with intelligence. A leader is there to set directions while manager focuses onplanning details. A manager believes in taking decision while a leader facilities in effectivedecision making to be done on part of the team members. A leader thus has a set of followerswhile manager is there to manage employees. A manager often works to avoid conlficitingsituation within firm but leader uses conflict as an asset and works on the loopholes that havecaused the scenario. A manager often relies on the usage of transactional leadership style on itsemployees while leaders make use of transformational leadership styleas well as others as perthe demand of situation (Timans and et.al., 2016). A leader often tries to promote change on theother hand manager reacts to the changes taking place within the organization. A leader believesin aligning the people while manager organized people. The focus of leader is mostly on peoplewhile manager lays increased emphasis on process and procedure. Leader often minimizes therisks on the other hand manager believes in taking risks. A leader usually aims at overall growthand development of his team members while manager strives for accomplishing the end results(Parahoo and Mahate, 2016). Overall it can be said that the role of leader is usually positivewhere he gives focus on working on the inner talent of followers and provides them a properdirection to attain the goals. On the other hand, the role of manager has a negative side where hefocuses on criticising the employees so that they give their best but he never demoralizes them(Reid and et.al., 2017). As per the above analysis it has been concluded that the new SME is in need of both the leaderand manager to attain success. They both can help the firm in attaining a long run survival anddevelop an ability to compete with the competitors. If a balance is maintained between leaderand manager then the issue of bad management can be reduced to a great extent that is usuallyresponsible for the failure of firms in a short while of time. As the company under study is smallone hence the challenge lies in making sure that a single person is able to leas as well as manage
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