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Management and Operations Assignment (doc)

   

Added on  2020-12-09

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Business Development
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Management and Operations
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................11. Introduction and management structure..................................................................................12. Definition and roles of leaders and managers.........................................................................1LO 2.................................................................................................................................................23. Different role of management and leadership.........................................................................24. Chaos Theory and Management By Objectives .....................................................................25. Conclusion and recommendations..........................................................................................3LO 3.................................................................................................................................................3LO 4 ................................................................................................................................................3CONCLUSION................................................................................................................................3REFERENCES ...............................................................................................................................4
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INTRODUCTIONOperations is the one of the main function of a organization which includes marketing,human resource supply chain and finance, but these operations function requires a propermanagement for strategic and day to day productions goods and services in an organization(Grant, Trautrims and Wong, 2017). In this report Hennes and Muritz is taken an organizationwhich is multinational retail company clothing. This report discusses about the role of leader andfunctions of managers in H&M and different roles of management and leadership that is beenimplemented in an organization.LO 11. Introduction and management structureHennes and Mauritz is a multinational retail company for clothing which sells clothingfor men, women, teenagers and children. It operates in more than 62 countries across the worldwith more than 4500 stores. It is world's second largest retail company for clothing. H&M hasalso got significant online business presence in more than 33 countries. H&M was founded byErling Persson in 1947 and its main headquarter is at Stockholm, Sweeten. There are more than148,000 employees working in H&M across the world. Each brand of H&M is headedindividually and there are number of joint functional groups which support each brand. H&Mhas Chief Executive officer who is appointed by board of directors and CEO appoints executivemanagement team responsible for joint group functions which includes finance, humanresources, business development, communications and logistics. 2. Definition and roles of leaders and managersA leader is a person which holds a superior or dominant position in its field and is able tomake influence on others (Jakóbczak, 2015). A person who leads or commands a group within aorganization and also who influences a people towards the achievement of organizational goal.While as manager is a person who is responsible for managing a part of a company. A manger isin charge and can control different department within H&M. Role and Responsibilities of leader and managersManagersLeadersManagers in H&M help in creating andachieving goal within the organization.An H&M leader are responsible of creatingvision and inspire and engage people towardsthe vision.1
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Managers in H&M controls and asses the risk Leaders of H&M are willing to take risks in anorganization. Managers of H&M are responsible for buildingsystems in H&M Leaders in H&M build relations with theemployees of an organization.LO 23. Different role of management and leadershipH&M hiring new employees for its new store for children segment in UK in order toincrease its operations in UK. It is the role of a managers to decide establishing a new store inUK to gain more profitability in this segment. A managers applies system leadership style inorder to achieve this goal as the manager focuses on achieving the goals and make its employeesto work productively in the new store to gain profits. It is the role of leader to provide trainingand motivate the employees in achieving the goal so the leader uses situational leadership stylewhile providing training and motivating the employees for achieving the organizational goal(Kim, 2016). As leader has to adjust its style in order to provide training to employees for thenew store in order to match the behaviour of the employees with performance needs. 4. Chaos Theory and Management by Objectives Chaos theory may be defines as branch of mathematics which helps in dealing with acomplex situations which are very sensitive for an organization. Chaos theory is applied in H&Mwhen an organization faces unpredictability and unexpected situation. It applied when anorganization is facing unpredictability and disorder leaders and managers should inform tosuperiors and leaders and managers should develop diverse relationships in an the organisation.Leaders and managers should embrace vision as an invisible field, fulfil the needs of theemployees, developing team building and establish same sense of purpose in an organisation(Yaokumah, 2016). Each of these steps helps in providing guidance for organisational behaviourand help in facing these situations. MBO is model of a management which helps in improvingthe performance of the employees of an organisation by clearly focusing on the objectives of anorganization. It is applied by H&M, as H&M's goal is to increase the profitability of H&M andH&M leaders and managers defines the objectives to the employees and monitor performanceand progress of employees towards these objectives. Then leaders need to evaluate performanceof each employee and provide feedback and make performance appraisals. 2
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