Management & Operations : Assignment
Added on 2020-11-12
13 Pages4260 Words277 Views
Management And Operations
Table of ContentsINTRODUCTION...........................................................................................................................3TASK...............................................................................................................................................3P1 Define and compare the different roles and characteristics of a leader and a manager....3P2 Role of a leader and the function of a manager apply in different situational contexts....5P3 Apply different theories and models of leadership approach, including situationalleadership, System leadership and contingency.....................................................................7P4 Explain the key approaches to operations management and the role that leaders andmanagers play.........................................................................................................................8P5 Explain the importance and value of operations management in achieving businessobjectives................................................................................................................................9P6 Macro environmental factors and their impact upon operational management and decision-making by managers.............................................................................................................10CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONOperational management is defined as an administration of an organisation which usestools and techniques for improving, organising and supervising of various functions. In additionto this, it is a part of management which is used for gaining higher efficiency in the operationalactivities of organisation. Taken firm for this assignment is Toyota which was founded in 1933by Kiichiro Toyota and based in Aiichi, Japan. This assignment will talk about characteristics,roles, functions of managers and leaders along with influences of external factors on the businessoperations. Furthermore, it also discuss about the strength and weakness of various leadershipand management approaches which can be used by leaders or managers for handling thesituations of firm. Report will also talk about improvement of operational efficiencies so thatbusiness objectives or goals will be achieved in proper manner. TASKP1 Define and compare the different roles and characteristics of a leader and a manager.Introduction of the organisation and its management structure - Toyota was started in 1933and in current scenario, it is the second largest and multinational automotive firm across theworld. The company have more than 350000 employees who are providing their services in itsoperations which are spread across the world. The market share of company was rose up-to4.87% which is considered as a highest growth of a firm. Company has earned 260.8 billiondollar revenue in the last financial year. Main rivals of firm are Ford, Hyundai, Honda, BMWetc. who are providing a tough competition in the global markets. Management structure ofToyota is given as under:Global Hierarchy: Owners of Toyota follows a hierarchical structure in their workplacein which they have provided all the responsibilities of taking final decisions to the headquartersand without their permission any action can't be take by their divisions (Khan, 2011).Geographic division: For managing all the functional activities and makingimprovements in the products and services of the firm, management of Toyota have divided theiroperational activities in 8 sectors such as Asia, Japan, Caribbean, East Asia, Europe etc. and allthese divisions and its heads have a responsibility to provide all the reports to headquarters.Divisions head can take decisions for their specific division but final decision will be taken bythe Headquarters which are located in Japan.
Product-based division: The management of Toyota have also segmented somedivisions on the basis of product manufacturing which are assorted in 4 parts such as LexusInternational, Japan and Europe, Toyota no. 1 in North America and No. 2 for all regions.Through this, segmentation they have maintained their brand image in front of their customers.Manager: It is the person who has authority to control the organisational functions byformulating plans and effective strategies so that preset goals or objectives of firm will beachieved within given time period (Du, S., 2010).Role of manager:To formulate effective plans and policies and that have to followed by staff memberssothat organisational goals or objectives will be achieved in proper manner.They have duty to plan, organise and monitor all the business functions so that companycan achieved a good position in the marketplace.Leader:It is the one who has all the abilities and skills to encourage its team members tocontribute more effective efforts so that desired target will be achieved within the allotted time. Roles of Leaders They have responsibility to gave effective training to their team members so that giventask will be accomplish in an allotted time.Main role of leaders are, they should provide guidance and motivation to their teammates so that more contribution can be taken by them for completing a complex task.Difference between managers and Leaders Basis LeaderManager MeaningLeaders are the one who have toinfluence their subordinates so thatthe preset goals of firm will beachieved.Managers are the person who have to managethe firm and responsibility for planning andcontrolling the activities of firm.AimMain objective of Leaders aremaking growth and development offirmRegulating all the functions so that expectedresults can be achieved in a short time period.Characteristics of Managers- Managers have to motivate their employees so that expectedresults will be received in a given time frame. The main characteristics of managers are, theyevaluate performance level of staff members so that strength and weaknesses of them can easily
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