Leadership and operations in the organisation

Management and operations

Table of Contents
INTRODUCTION...........................................................................................................................3
1 Introduction to the organisation and its management structure...........................................3
2 Roles and definition of leaders and managers and difference between management and
leadership................................................................................................................................4
3 Different roles of leadership and management in different organisational situations
supported by theories and concepts........................................................................................6
4 Strengths and weaknesses of different approaches to leadership and management that
support theories of leadership.................................................................................................7
5 Conclusion of impact of managers and leaders on organisation and recommendation for
future improvement................................................................................................................8
TASK 2............................................................................................................................................8
1 Introduction to key operations of organisation ...................................................................8
2 Define key operational functions and roles, responsibilities of managers in this functions9
3 Key operational approaches to operations management and their value..........................10
4 Impact of external business environment factors that affect decision-making of leaders and
managers...............................................................................................................................11
5 Improvement of operational efficiencies for successfully meet business objectives by using
leadership and management approaches..............................................................................12
6 conclusion and recommendation for future improvement.................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Management refers and defines as the process of controlling people and things. The way
of treating people and supervising skills within an organisation is called management. Toyota
motor corporation is public limited Japanese manufacturer. Headquarter of this company is in
Aichi, Toyota city, Japan. The world's market leader in sales of hybrid vehicles is Toyota. It
produces luxury vehicles, commercial vehicles and engines. This study shows about divisional
organisational structure of company which help it in managing its various departments. Leaders
and managers play their roles in different situations with the help of several theories of
leadership and management, which arises at workplace (Wehrmeyer, 2017).
This report also shows about operational functions and operational approaches which
help Toyota in managing and leading employees in order to maximize profits and create values.
Various business environmental factors such as political, legal also impacts on decision-making
process of leaders and affects on organisation in positive manner and negative manner.
TASK 1
1 Introduction to the organisation and its management structure
Introduction of company:
Toyota is a Japanese multinational motor manufacturer corporation whose headquarter is
in Toyota city, Japan. This corporate consist of 364,445 employees. This company was founded
in 28 August, 1937. It is the world's 2nd largest manufacturer in automotive companies. In sales
of hybrid electric vehicles Toyota is world's largest market leader. Net income of this company is
2,586,106 million and its total assets of about 50,308,249 million. Toyota is foreign listed on the
New York stock exchange. This corporation produces five brands of vehicle that include Lexus,
Hino, Daihastu and Ranz. Sakichi Toyoda invented Toyota model automatic loom in 1924. It
received its 1st Japanese quality control award at the beginning of 1980.
Management structure of company:
The organisational structure of Toyota is based on its several business operations around
the world. The main aim of using this structure is for supporting business goals and strategic
directions. This structure of Toyota is linked with the traditional structure which is used in
Japanese business. It follows divisional structure (Ansoff and et.al., 2019). This structure was
criticized many times by people for its slow response in order to address safety issues. Divisional

organisational structure has many characteristics such as: Geographic divisions, division on
product based and global hierarchy.
2 Roles and definition of leaders and managers and difference between management and
leadership
Leader: An individual who leads a group of people and influence them towards
achieving business goals is called leader. It also influences organisation in creating vision for
future employees.
Roles and functions of leaders: There are some roles and functions of leaders which
play a significant role in Toyota company. It builds the morale of the employees of the company
by satisfying their all the needs. It provides them training which increase and improve their skills
that help them in improving productivity. The another main function of leaders are they motivate
employees towards achieving the organisational goals.
Illustration 1: Organisational structure of Toyota
Sources: (Divisional structure of Toyota, 2018)