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Management and Operations- Unilever

   

Added on  2020-10-05

10 Pages3061 Words460 Views
MANAGEMENT ANDOPERATIONS

INTRODUCTION...........................................................................................................................3P1 Different roles and characteristics of a leader and a manager................................................3TASK 2............................................................................................................................................6P2 Role of a leader and the function of a manager in different situational contexts...................6P3 Different theories of leadership and models of approach.......................................................7P4 & P5 Covered in PPT.............................................................................................................8TASK 4............................................................................................................................................8P6 Factors within business environment that impact upon operational management anddecision-making by Leaders and managers.................................................................................8CONCLUSION................................................................................................................................9

INTRODUCTIONOperational management is considered as most important function of a company whichconcerns with transformation of input into desired output. It combines various resources ofbusiness like manpower, capital, machinery, raw materials and more, to transform into valueadded services (Thaler, Priest and Fuchs, 2016). The present report is going to make a criticaldiscussion about role of leaders and functions of managers in a company. For this assistance,Unilever is taken which deals in consumer goods sector in UK. It is considered as one of thebiggest organisation that sells in food, beverages and personal care products in many countries.In this report discussions have been made on roles and characteristics of leaders and managers,their functions in different situational contexts. Different theories and models of approaches hasalso been mentioned in this report. Importance and value of operations management in achievingbusiness objectives and factors within business environment are also discussed in this project.P1 Different roles and characteristics of a leader and a managerOperational management refers to main part of a company which concerns on reducingwastages and catering the needs of customers on time. It mainly focuses on two main objectivesthat are- optimum utilisation of resources and provides effective customer services. Tounderstand the importance of this management, Unilever is considered as perfect examplebecause of some objectives. It includes reducing wastages in manufacturing sector, increaseproductivity of business, warehouse is properly utilised at stores and deliver the products orservices at marketplace without any issues. Thus, to achieve all such objectives, operationalmanagers and leaders of this company perform various roles and responsibilities.Managers: A manager can be defined as a person who is responsible for performing entiremain functions of a company (Mendis, Muttaqi, and Perera, 2014). It includes bringing resourceswithin business, organising, planning, controlling the entire functions related to production anddelivery etc. Leaders: A leader can be defined as a person whose main function is to make other peopleable to work as per desired manner. The main functions of leaders are to influence teammembers towards objectives, doing things right, engage people with each other and more. Common roles played by managers and leaders: They both play some common role ina company like provide vision to employees in clear and well communicated manner. They give

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