Role and Characteristics of Leader and Manager in Operations Management

Management and Operations

TABLE OF CONTENT
INTRODUCTION.................................................................................................................................2
Role and characteristics of leader and manger..................................................................................3
Role of leader and functions of manager differentiation\..................................................................4
Examples of role of leader and manager in various situational context.............................................5
Theories and models of leadership ...................................................................................................6
Strengths and weaknesses to appraise various approaches of situations at work...............................7
Theories and approaches of leadership imapcting in management....................................................8
Key approaches to operations of management and role of leaders and managers.............................8
Business objectives...........................................................................................................................9
Leaders and managers can improve efficiencies of operational management to successfully meet
business objectives...........................................................................................................................10
Business factors impacting operational management and decisions making aspects......................11
Factors affecting business environment..........................................................................................12
Application of operations management and factors that impact on wider business environment.....13
CONCLUSION ..................................................................................................................................13
REFERENCES ...................................................................................................................................15

INTRODUCTION
Operation management is defined as the branch of business which involves the
maintenance of all the equipment and technology which is involved in the use of operations.
For the business to be successful in the management of the company in effective manner as
all the operations of the company need to be very effective. The current study is based over
the company Uber Technologies which offers services of vehicles for hire and delivery of
food and package delivery and different couriers and transportation facilities to the consumer.
The company is the largest provider of the gig economy and this company has estimated 10
million of active users all over the world. The current report will start with the difference
between the role and characteristic of the leader and manager. Further the discussion will take
place over the role which leader and manager plays on different situations. In addition to this
the report will analyse the theories of leadership like situational, contingency and others. In
the end the approaches of operation management along with its importance and value and
factors affecting business environment will be discussed.
Role and characteristics of leader and manger
The role and characteristics of leader and manager are widely different from each
other where Uber Company is widely strongly focusing towards obtaining new functional
standards, larger efficacy within targets and also to obtain larger revenue standards among
targets and business enhanced goodwill. The role and characteristics of leaders are focused
on honesty and integrity at work, confidence scenarios with inspiration paradigms and
commitment, passion to bring on wider new functional synergy which enable to yield larger
goals advancement among employees. Leaders at Uber are good communicators within
company team members for governing accountability standards and stringent diversity within
decision making capabilities. The Leaders and managers are highly differentiated from each
other as manager has to build supervision and keep monitoring active among decisional
patterns. The difference between leaders role and managers role at UBER can be analysed as
follows:
 Leaders create vision and mangers create goals: Uber leaders create vision to be
formulated at work among team members for attaining specific goals in revenue
standards and goals efficacy paradigms. The leaders work towards motivating
employees for forming vision and motivation to leverage focus on employees

strengths, functional enhancing synergy on larger avenues and to develop motivation
at work. The managers have role on other hand to create dynamic smart goals among
teams and supervise larger goals efficacy standards, for technical governance of
innovation, Uber managers have been actively heading towards developing smarter
working goals and new functional synergy at functional enhancement. The managers
have supervision to be monitored as per various company targets, and also focus
towards obtaining new vision formational aspects at larger scenarios (Pellegrini,
Ciampi and Orlando, 2020).
 Leaders are change agents and managers manage status quo: The leaders at Uber
are change agents and focuses on risk taking fundamentals, for gaining stronger
governing synergy by keeping up learning diversity among employees. As change
agents and risks takers leaders have specific role to keep up leveraging smarter work
goals and also to actively use various domains innovation. The managers on other
hand have status quo and larger goals efficacy for managing the resources in change
management, functionally operating new functional paradigms and also to keep up
with targets.
Adair's Leadership Functions
 Planning:
 Briefing:
 Controlling:
 Evaluating:
 6: Motivating:
 Setting an example:
 Organizing:
Role of leader and functions of manager differentiation\
The role of leaders and mangers are widely different from each other where managers
are focusing on bringing on knowledge, time management and reliability with stringent
delegation at work among all teams , for gaining stronger functional exploration among
employees. The role of leader on other hand has been assertive, and also for gaining diversity
among team mates, and acknowledging team motivation at work for larger active new