Management and Operations

Management and
operations

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
P1) Define and compare the different roles and characteristics of a leader and a manager.......1
Task 2...............................................................................................................................................4
P2) Examine how roles of leader and function of manager apply in different situational
context.........................................................................................................................................4
P3) Apply different theories and model of approach..................................................................4
Task 3...............................................................................................................................................6
P4) Explain the key approaches to operations management and role of leader and function of
manager.......................................................................................................................................6
P5) Explain the importance and value of operations management in achieving business
objectives....................................................................................................................................7
Task 4...............................................................................................................................................8
P6) Access the factors of business environment that impacts on operations management and
decision-making..........................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Management and operations refers to the controlling and designing of products and
services for to enhance the efficiency of the company. It basically includes the conversion of raw
material and labour to the goods and services that maximise the profit of the business. Operations
management is the department of the organisation that manages the cost and the revenues to
enhance the net operating profit (Bachrach, 2019). This report incudes the different roles and
responsibilities of the operation management of Tesco that defines the role of leader and function
of the manager. Also includes the different theories and model of approach to operations
management with that analyse the importance of operations to achieve the objectives of the
Tesco. Furthermore, include the factor in business environment that affect the decision-making
of Tesco's operations management.
Task 1
P1) Define and compare the different roles and characteristics of a leader and a manager.
Management theory are the set of the activities that has performed by the manager to
leads the growth and success of the Tesco. These theory explains about how to assist the
employee's of the organisation in terms of to achieve the target within a particular period of time
(What is operations Management, 2019). There are several theories of management that are
follows by Tesco as described below as:
Behavioural theory: It is a theory of management that describes the different idea's that
has been adopted according to the conditions and that linked with the certain environment. This
theory deals with the ongoing changes of the behaviours that is affected by the emotions, mood
swings, cognition etc. of the employees of Tesco. This theory helps the manager to analyse and
understand the factors by which the relationships between the team become more prominent and
more committed to achieve the target of the organisation (Copacino, 2019). This theory actually
focus on the leaders as what they do to motivate the workers and extract the conflict that enhance
the productivity of the company.
Leader is the one who leads the team and informs the employee's about how can they
achieve there target in an effective manner. Whereas, manager manages the different ongoing
activities with in the team by which team achieve there target within a particular period of time.
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The major difference between the leader and the manger of the Tesco is that leader have people
who follows them while manager have the people that works for them.
Basis Leader Manager
Function Leader of the Tesco do the rights thing
and have focus on the employees of
Tesco.
Do things right and have focus on the
different ongoing things or activities
within the company.
Working Inspire the employees of the company
to perform well.
Control and manages the performance
of the employees.
Decision-
making
Leader of Tesco always comes with
new innovations and creative ideas that
enhance the performance of the
company.
Manager of Tesco administer the
different function that is held within the
organisation.
Personality Leaders of Tesco have the charismatic
personality by which employees get
start following them.
Managers of Tesco are aware about the
team and have an authority with that
they manages the people.
There are different functions of the management of Tesco with that manager manages the
different activities that are described below as: Planning: It is a function in which the manger plans the different activities by which the
work is performed in more effective manner and that helps to lead the performance of t
he Tesco(Crane, 2019). Controlling: It is the function that defines that manger controls all the activities of the
Tesco and applied the changes according to the requirement and that helps in
accomplishment of goals within a period if time. Organising: It is a function in which manager organise or develop different strategies to
complete the task and project in an effective way and that helps the Tesco to enhance the
performance in organised manner.
 Directing: It includes that manager assign different roles to the team members by which
the work is performed in a fastest and effective manner and that helps the Tesco to raised
the performance of employee and company.
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