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Management and Operations Assignment | Ford Motors

   

Added on  2021-02-20

16 Pages5165 Words117 Views
Management andOperations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Introduction to company..............................................................................................................1Roles and characteristics of Leaders v/s Managers.....................................................................2Role of Leader v/s Functions of Manager....................................................................................3Situations to illustrate the role of leader and manager.................................................................4Theories and models of approach................................................................................................4Strengths and weaknesses of approach........................................................................................5Critical evaluation of leadership theories....................................................................................6Conclusion and recommendations for future improvement.........................................................6TASK 2............................................................................................................................................7Introduction to key operations of Ford Motors............................................................................7Key approaches of operations management along with roles played by leader and manager.....7Importance and value of operations management in accomplishment of objectives.................11Assessment of factors in business environment affecting Operation Management..................11Leader and manager can enhance operational efficiencies........................................................12Conclusions................................................................................................................................13REFERENCES .............................................................................................................................14

INTRODUCTIONManagement of an organisation is responsible for planning and organising operationsin a manner such that goals and objectives can be duly met within specified limit. It isimperative that offerings of a company are delivered as per the requirements of consumerspresent within market place. To facilitate this, leadership and management within thepremises direct the behavioural characteristics of individuals so that they make a purchase ofcompany's commodities.The present assignment is carried out on Ford Motors to gain knowledge of itsoperational management. Ford Motors is an automotive organisation involved in sale ofautomobiles as well as commercial vehicles. It has its headquarters within Dearborn,Michigan, US. This assignment covers the role of leaders and managers and the differencesthat prevail between them. Further, their role in dealing with various situations is devised.Approaches of operational management and significance of this procedure in accomplishmentof business goals are also included. Lastly, impact of business environment factors uponoperations management and decision making is elaborated.TASK 1Introduction to companyFords Motors is an American multinational organisation that is actively engaged insale of luxury and commercial vehicles. It has employed a staff of around 199,000 across itsvarious outlets within the world. The aim of this organisation is regarded as “becoming themost trusted corporation across the globe which designs smart vehicles for smart world(About Us. Our aspiration, 2019).” The array of vehicles manufactured by Ford Motorsinclude cars, trucks, buses, tractors.Organisational Structure: Within every company, administration department adoptsan organisational structure so as to facilitate clear distribution of roles and responsibilities aswell as facilitation of timely accomplishment of objectives. In this regard, Ford Motormaintains a structure based upon divisions of units and departments as per the regionalmarketplaces. The other attributes of such a corporate structure is largely based upon theinternational nature and scope of company's business. The structure of this corporation issegregated into three regional geographic divisions which consists of market places all across1

the global market. These 3 divisions are: (a) Asia Pacific, (b) Europe, Africa and MiddleEast, and (c) The Americas. Each divisions is headed by an executive VP. For instance:James D. Farley is executive Vice President and President of Global Markets, Ford MotorCompany since 1 June 2017.Roles and characteristics of Leaders v/s ManagersAccording to the views and opinions of Peng and Lai (2012), manager can be definedas an individual who is engaged in designing and development of a coordinated system wherethe roles and responsibilities of every person are clearly stated. Further, they hold theresponsibility to devise strategies and allot roles to employees in accordance with their skillsand competencies. Also, the performance assessment and appraisal is done by manager of anentity.As per the point of view of Rushton, Croucher and Baker (2014), leader can be referredto as an individual who renders supervision and guidance to subordinates so that tasks can beexecuted in the desired manner. They hold the responsibility to keep the level of motivationand morale of employees high in order to retain them for long term. This further results inincrement of employee productivity within organisational premises.However, the leaders and managers of global companies do not just have this basicroles, they have much more important functions to hold in order to facilitate effectiveconduction of business operations. They make use of operations management techniques,approaches and strategies such as TQM, JIT, Six Sigma to facilitate coordination andcooperation among business activities, and achieve organisational objectives within stipulatedcourse of time.Differences between Manager and LeaderBasis ofDifferentiationManagerLeaderInterpersonalRoleManager is a superior whichassigns roles and responsibilitiesto establish clear lines of hierarchyso that goals can be timelyattained.Leader is a person that developshealthy relations with employees soas to instil a sense of motivation anddedication among them.2

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