Roles and Characteristics of a Leader and Manager in Management and Operations

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Define and compare the roles and characteristics of a leader and manager.....................1
TASK 2............................................................................................................................................3
P2. Role of a leader and functions of a manager applied in different situations....................3
P3. Application of different theories and approaches of leadership.......................................7
TASK 3 .........................................................................................................................................10
Covered in PPT.....................................................................................................................10
TASK 4 .........................................................................................................................................10
Covered in PPT.....................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................12

INTRODUCTION
Management is an activity which is useful for an organisation in its operational activities
whether it is for-profit or not-for-profit. It is required at different levels according to the needs
and requirements because it helps in planning and improving the production process for the
enhancement of company. These activities include manufacturing, logistics, distribution of
products, and supply chain management (Saucedo-Martínez and et. al., 2018). Operations
management is useful in managing the cost of product which helps in achieving the profitability
for an organisation. This report is classified into two parts, both sections in the context of
TESCO, which is the British grocery store, headquarter in England, UK. TESCO is the one of
the largest retailer measured by gross revenues and has its stores in seven countries across Asia
and Europe. This report covers the comparison between the roles and characteristics of leaders
and managers and also describe the roles of leaders and functions of managers according to
different situations.
TASK 1
P1. Define and compare the roles and characteristics of a leader and manager
Manager: Management is an art of getting things done with the help of others in an
effective and systematic manner and also include basic activities such as planning, organising,
coordinating and controlling. These are the individuals who manages or observe the work
effectively as they control the various departments of company. Managers are responsible for
overseeing and looking the work of team in different situations. They are also responsible for
planning and maintaining the system and also motivate employees for the required performance.
Management: It is an art or science which helps in getting people together for attaining
the desired goals and objectives with the help of integrating and coordination of all the available
resources in suitable manner. This concept defines all the suitable activities which are considered
for the achievement of continuous goals and objectives. Probable activities of management
include planning, decision making, motivation, controlling of human resources and financial and
informative resources of an organisation in order to reach its suitable goals and in effective an
efficient manner.
Leader: Leadership is a process in which an individual influences others to accomplish
the desired goals and objectives in a more organised and logical manner. This process influences
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the maximum efforts of others to achieve the goals and objectives. It is a person who influences
people or team towards the achievement of specific goals and objectives. They are responsible
for the motivation and encouragement of an individual and also exercise their influence over
others (Uhl and Gollenia, 2016).
Leadership: It is concept which include both research and practical area in order to
encompass the suitable ability of single person or an organisation in order to lead other people
who work in the company. This process describes the procedure which influences the people
which enlist and support others for accomplishing the common task and objectives. It describes
the capacity of business and company which is useful in setting and achieving goals and
objectives of an organisation in order to take fast decisions. It is performed by leaders in order to
motivate and encourage the employees and workers which leads to increase the performance and
productivity of both individuals and company.
Roles of leaders and managers: Leaders are team builders and responsible for the
relationship between employees and management as they deal with affairs of employees. They
also harmonise the workforce for the achievement of goals and objectives. Meanwhile, managers
are the resource allocator and represents the entire company. Any future impact on the operations
of company is evaluated by manager. They observe the activities of employees and determine
upcoming benefits for an organisation.
Characteristics of leaders and managers: Managers are the one who has authority given
by board of directors by their nature and role. They always put emphasis on tactical activities and
has more directive and controlling approach and they are high performers at employees level
(Reid and Sanders, 2019). Meanwhile, leaders are more focused and also continuously recognise
the improvements in their people and leaders are more subjective and committed for the success
of an organisation.
Comparison between leaders and managers
Managers Leaders
Managers are the individuals who only make
policies and strategies for the management of
an organisation. Managers of TESCO are less
risk takers in nature as they imitate the
behaviours of leaders.
They are always ready to take risk because
they have ability, knowledge and experience of
business environment (Gibson and Parkman,
2018). Leaders of TESCO take risk and have
suitable vision for developing and enhancing
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