Management and Operations

Assignment - Assessment Brief
Student Name/ID
Number
Unit Number and
Title
Management and operations
Academic Year
Unit Tutor
Assignment B
Title
Issue Date
Submission Date
IV Name & Date

Management and
Operations

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Define and compare the different roles and characteristics of a leader and a manager....3
TASK 2............................................................................................................................................7
P2 How the role of a leader and the function of a manager apply in different situational
contexts...................................................................................................................................7
P3 Apply different theories and models of approach, including situational leadership, systems
leadership and contingency....................................................................................................8
TASK 3..........................................................................................................................................10
P4 Key approaches to operations management and the role that leaders and managers play10
P5 Importance and value of operations management in achieving business objectives......12
P6 How leaders and managers can improve efficiencies of operational management to
successfully meet business objectives..................................................................................14
TASK 4..........................................................................................................................................15
Assess the factors within the business environment that impact upon operational management
and decision-making by leaders and managers....................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................18