Management and Operations

This presentation explores the role of manager and leader, leadership theories, functions of management, and the difference between leadership and management in the context of H&M. It also provides references for further reading.

MANAGEMENT AND OPERATIONS

 Introduction
 Role of manager and leader
 Conclusion
 References
Table of content

Growing consciousness about quality among customers has driven the producers to adopt effective
quality control techniques and, thus management and operation plays a vital role in an enhancement of an
organisation. This report is based on H&M which is a fashion clothing store for men, women and
children. In this study it covers different roles of manager and leader, application of leadership and
management theories and difference between management and leadership.
Introduction

Every organisation is established with certain goal or objective, for which they require an impressive and
productive leader or manager who provide proper guidance to manpower and govern each and every
business operation and function. By which, they are able to accomplish their pre determined vision in an
innovative manner within prescribed time period.
Role of manager and leader

Definition of Leadership and management:
It is a process in which an individual contains the ability to
inspire, influence or guide followers to put their full effort for
an accomplishment of business vision or objective in an
innovative and creative style. On the other hand, management
is a multi-purpose element which is concerned with
managing, organising, control entire activities of business
function and motivate employees to gain competitive
advantage in an better manner.
CONTINUE….

Leadership theories
Some of the models or approaches which H&M applies into their company function that is mentioned
below:
 Trait theory: It assumes that leader's personal traits are the key to leadership success as it sought
personality, social, physical or intellectual traits that differentiate leader from non leaders.
 Contingency theory: It signifies that there are specific situational factors which effect direct
relationship between independent and dependent variables.
CONTINUE….

 Management theory
Management by Objective: It is a comprehensive detailed
guide for an administrators and managers at any level
within business premises and provide a sense of
direction or advise to personnel for an attainment of
increased level of proficiency and productivity.
CONTINUE….

Functions of Management
There are various function which H&M imply into
company's operation are given below:
 Planning: It is the first and foremost element as it
concern with the determination of objectives and
formulation of plans, strategies, programmed, policies
and standards needed to achieve desired H&M goals.
CONTINUE….

 Difference between leadership and management
Although both of these elements are different from
each other yet it is inseparable in nature as they put
their full contribution towards an attainment of
common goal in an effectual and prompt manner.
CONTINUE….

Thus some of the difference between leadership and management are as follows:
CONTINUE….
Particulars Leadership Management
Meaning It is a skill or ability of an individual to encourage or
inspire followers to achieve company's goal and
objective.
It is a process of managing, directing, governing, controlling
manpower and motivate them to put their full effort for an
accomplishment of business vision within prescribed time
frame.
Perspective They create new vision and aims and seeks for
foresightedness.
Management implement tactical actions and thus it has short
range of perspective.
Subordinates It has followers to follow. It involve employees who precede their instructions and
contribute towards attainment of high level of proficiency.

Role of leader and manager: Some of the responsibilities and roles of H&M leader and manager are as follows:
Leader : Strategist: Under this, leader takes an initiative to identify or determine current and emerging trend
of marketplace and according to that they implement corrective course of action and motivate them to acquire
novel ideas for the betterment of H&M proficiency.
Manager : Monitor: This role is concerned with governing and supervising each and every function of company
which lead H&M to bring flexibility and novel ideas into business operation in order to gain competitive edge in a
productive manner.
CONTINUE….

Leadership of H&M
Effective leadership is one of the most essential part of overall method of an organisation to sustain their
business in the face of problems caused by rapid growth of economic environment.
Management of H&M
It is an art of getting things done with the help of skilled workforce in formally organized group as
well as they consist a potentiality to forecast, plan, organise command co-ordinate and control
CONTINUE….

However, manager are important for H&M success as they represent group interest and efforts from
organisation and self development. there are certain function which line manager perform in their
organisation function are as follows:
Do
Organizing
Planning
CONTINUE….

From the above explained report, it has been summarised that management and operation has an integral
role in providing high level of customer satisfaction and also in acquiring sustainable profitability. Along
with this, an effective leader or manager of a team has a variety of traits and characteristics that encourage
team members to follow them.
Conclusion

 Beske, P. and Seuring, S., 2019. Putting sustainability into supply chain management. Supply Chain
Management: an international journal.19(3). pp.322-331.
 Chung, H., Park, J. and Lee, S., 2018. Digital forensic approaches for Amazon Alexa
ecosystem. Digital Investigation,.22. pp.S15-S25.
 Ellitan, L., 2017. The role of environmental uncertainty, competitive strategy, and operation strategy to
achieve competitive advantage: the case of east java manufacturing SMEs. EPRA International
Journal of Multidisciplinary Research (IJMR). 3(11). pp.8-23.
References

Thank you